COVU

Commercial Lines Account Manager

COVU

full-time

Posted on:

Location Type: Remote

Location: Remote • California, New York, Texas • 🇺🇸 United States

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Salary

💰 $60,000 - $80,000 per year

Job Level

Mid-LevelSenior

About the role

  • Manage all aspects of the renewal process — track expirations, collect updated exposure data, and coordinate with carriers.
  • Secure competitive terms, pricing, and coverage based on client needs and carrier appetite.
  • Maintain a 95%+ renewal rate through proactive outreach, documentation, and follow-up.
  • Identify opportunities for additional coverage or services within the client portfolio.
  • Partner with the CSR for servicing tasks and with the AE for client relationship discussions.
  • Ensure policies and binders meet regulatory and internal documentation standards.
  • Navigate and service accounts primarily across New York, California, and Texas, with the flexibility to handle others.
  • Suggest process improvements to reduce service time and improve client outcomes.

Requirements

  • 4–6+ years of commercial insurance experience, preferably in mid-market accounts.
  • Tactical knowledge of coverages, policy forms, and commercial risk appetite.
  • Strong understanding of renewal workflows, policy audits, and carrier relationships.
  • AMS expertise — capable of navigating Epic, AMS360, or similar systems.
  • Multi-state (not single-state only) experience highly preferred.
  • Strong written communication, negotiation, and task-prioritization skills.
  • Demonstrated success in achieving renewal and retention goals.
Benefits
  • Health insurance
  • 401(k) matching
  • Team Performance Bonus

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
commercial insurance experiencerenewal workflowspolicy auditsnegotiationtask prioritizationcoverage knowledgepolicy forms knowledgecommercial risk appetite
Soft skills
strong written communicationproactive outreachdocumentationfollow-upclient relationship managementprocess improvement
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