Technology Program Quality Assurance Analyst

Covetrus

Quality Assurance Analyst executing QA tasks for the veterinary technology sector. Focusing on quality compliance, leveraging technology for process efficiency, and supporting QA activities.

Posted 5/1/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $46,400 - $61,800 per yearWebsite

About the role

Key responsibilities & impact

Utilize Quality Management Systems (QMS), databases, and other digital tools to accurately document, track, and manage quality events, ensuring data integrity and regulatory compliance.
Partner with Quality Assurance team to identify opportunities in the process that can be improved by leveraging technology, driving automation, leading to process efficiency.
Leverage data analytics, reporting tools, and automation to identify trends, monitor quality performance, and support proactive decision-making and continuous improvement initiatives.
Execute day-to-day Quality Assurance activities to ensure products, suppliers, and processes comply with regulatory requirements and internal quality standards.
Manage and support complaint handling activities, including intake, investigation, documentation, corrective actions, and closure.
Support Nonconformance Event (NCE) and CAPA processes, including initiation, investigation support, follow-up, and documentation.
Consistently execute quality activities related to: Recall support and documentation Supplier approval and ongoing monitoring Drug Supply Chain Security Act (DSCSA) compliance In-Clinic new item add approvals
Adhere to SOPs, work instructions, regulatory requirements, and quality standards.
Ensure accurate, timely, and compliant documentation within the Quality Management System (QMS).
Identify, document, and escalate quality risks, deviations, and trends as appropriate.
Support internal audits, regulatory inspections, and quality assessments. Identify process inefficiencies, quality issues, and potential risks; communicate findings to the Quality Assurance Supervisor and support improvement initiatives.
Collaborate with QA leadership and cross-functional partners to investigate and resolve quality issues.
Complete all required training in accordance with established timelines.
Perform other duties as assigned to support quality and business objectives.
Collaborate with the team and other stakeholders to drive process improvement with the use of Technology.

Requirements

What you’ll need

Associate degree or equivalent experience, such as certification and professional practice as a Veterinary Technician or Pharmacy Technician (required)
bachelor’s degree (preferred) in a related field: Chemistry, Biology, Health Administration, Animal Health, Business, Nursing, Pharmacy, Microbiology, Supply Chain
Minimum of 1-3 years of related experience with exposure to quality, technology, supply chain management (distribution) and/or pharmaceuticals or combination of equivalent education and experience.
Related training in Technology Course is preferred.
Certificates, Licenses, Registrations Certified Quality Professional (CQE, CQA, etc.) a plus
Lean Six Sigma (or other Continuous Improvement) certification a plus

Benefits

Comp & perks

401k savings & company match
Paid time off
Paid holidays
Maternity leave
Parental leave
Military leave
Other leaves of absence
Health, dental, and vision benefits
Health savings accounts
Flexible spending accounts
Life & disability benefits
Identity theft protection
Pet insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Quality Management Systems (QMS)data analyticsreporting toolsautomationcomplaint handlingNonconformance Event (NCE)CAPA processesSOPsdocumentationprocess improvement

Soft Skills

collaborationcommunicationproblem-solvingattention to detailproactive decision-makingleadershiporganizational skillscontinuous improvementinvestigationrisk identification

Certifications

Certified Quality Professional (CQE, CQA)Lean Six SigmaVeterinary Technician certificationPharmacy Technician certification