Coveo

Customer Marketing Lead

Coveo

full-time

Posted on:

Location Type: Hybrid

Location: New York CityNew YorkUnited States

Visit company website

Explore more

AI Apply
Apply

Salary

💰 £80,000 - £120,000 per year

Job Level

About the role

  • Turn customers into proof (systematically)
  • Create customer-led moments that expand the account
  • Make customers visible in the market (without being cringe)
  • Build relationships with high-leverage champions
  • Operate like an owner

Requirements

  • Proven experience in customer marketing, advocacy, customer storytelling, or equivalent
  • Extremely strong writing and narrative instincts
  • High agency: you identify opportunities and move without permission
  • Comfortable working directly with customers and senior stakeholders
  • Strong project management: you can drive assets and approvals without slowing down
  • Great taste: you can make customer content feel premium, not corporate
  • Pragmatism: 80/20 + know when something needs to be slick and when your audience prefers rough
  • Ability to create lightweight design/asset work without dependencies
  • Experience working with enterprise accounts and exec stakeholders
  • Experience producing customer video content
Benefits
  • Competitive compensation with meaningful equity upside
  • Opportunities to travel globally and build deep relationships with customers shaping the future
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer marketingcustomer advocacycustomer storytellingproject managementvideo content productionlightweight designasset creation
Soft Skills
strong writingnarrative instinctshigh agencyrelationship buildingtastepragmatismability to identify opportunitiesworking with senior stakeholders