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COVENTEK, INC.

Senior ServiceNow Developer

COVENTEK, INC.

Senior ServiceNow Developer assisting with implementation and configuration tasks for ServiceNow platform. Collaborating with technical teams and business stakeholders to optimize the system and enhance self-service capabilities.

Posted 6/20/2026contractRemote • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies
ITSMServiceNowSOAP

About the role

Key responsibilities & impact
  • Under broad supervision, designs, codes, tests, modifies and debugs computer software
  • Rapidly absorb existing requirements to develop, configure, test, and deploy solutions for backlog items
  • Create and enhance complex Service Catalog items
  • Update and support the Service Portal/Employee Center to improve user experience and self-service adoption
  • Maintenance of the Knowledge Base (KB) structure, ensuring optimal categorization, governance, and usability
  • Perform full lifecycle, implementation tasks, including configuration, system integration, testing, requirements gathering, and solution design
  • Author clear, concise technical, and processed documentation (processes, procedures, and day-to-day tasks) utilizing the ServiceNow Knowledge Base module

Requirements

What you’ll need
  • Minimum of 3-5+ years of hands-on experience as a ServiceNow Developer/Administrator
  • Strong, technical knowledge, and implementation experience with ITSM (Incident, problem, change, knowledge, and catalog/request management)
  • Working knowledge and experience with HRSD (Human resources, service delivery) and CMDB
  • Deep understanding of ServiceNow Best Practices, workflow, customization, Client Scripts, Business Rules, UI, Policies, and integration protocols (REST/SOAP)
  • Proven ability to work independently, manage time, effectively, and drive assignments/projects through to successful completion
  • Excellent written and verbal communication skills

Benefits

Comp & perks
  • Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ServiceNow DevelopmentServiceNow AdministrationITSMHRSDCMDBClient ScriptsBusiness RulesUI PoliciesRESTSOAP
Soft Skills
time managementindependent workproject managementwritten communicationverbal communication