CoVantage Credit Union

On-Site Spanish Interpreter – Virtual Specialist

CoVantage Credit Union

full-time

Posted on:

Location Type: Office

Location: DePere • Wisconsin • 🇺🇸 United States

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Salary

💰 $17 - $31 per hour

Job Level

Junior

About the role

  • Provides translation and interpreter assistance between credit union employees and bilingual members
  • Fields phone calls, voicemails, e-mails, and online messages
  • Assists online, mobile, and phone banking users with various inquiries
  • Delivers exceptional service while building strong member relationships
  • Refers members to other credit union products and services when appropriate
  • Maintains member confidentiality

Requirements

  • Bilingual fluency in Spanish required
  • High school diploma or equivalent
  • Experience working in a service or sales related capacity
  • Strong written and verbal communication skills in both English and Spanish
  • Ability to be organized, efficient, and accurate in a fast-paced work environment
  • Proficient with Microsoft Office and Windows software programs
  • Minimum of 1 year experience as an interpreter preferred
Benefits
  • 401k employer match of up to 200%
  • Bonus of annual salary up to 4%
  • Generous employer HSA contribution
  • Paid time off for community service

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
bilingual fluency in Spanishinterpreter experienceservice experiencesales experience
Soft skills
strong written communicationstrong verbal communicationorganizational skillsefficiencyaccuracycustomer servicerelationship building
Certifications
high school diploma or equivalent