Live Service Product Manager
Courtyard by Marriott
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Own the Live Service calendar, designing and scheduling in-app digital events that drive user excitement, retention, and reengagement.
- Collaborate closely with cross-functional pods (design, engineering, data, and marketing) to launch themed events like pop-up quests, or live drop sessions.
- Build and optimize the event cadence — deciding what runs, when, and why — to ensure a dynamic and fresh app experience.
- Use analytics and experimentation frameworks to measure the impact of events on engagement, retention, and monetization metrics.
- Develop insights and playbooks around event performance, iterating on themes, timing, and incentives to continually improve outcomes.
- Partner with design and engineering to evolve the event toolkit, enabling faster iteration and more creative live content opportunities.
- Stay on top of live ops trends to inspire innovative event formats and engagement loops.
Requirements
- 6+ years of product management experience in mobile gaming, consumer apps, or live service platforms.
- Experience running live operations or seasonal event calendars to drive engagement and retention.
- Strong analytical and A/B testing skills; comfortable using data to make fast, informed decisions.
- Excellent collaboration and communication skills — thrives in small, cross-functional pods.
- Creative thinker who’s energized by designing new experiences and optimizing them through data and iteration.
- Bonus: Experience working on mobile games, entertainment apps, or other high-frequency engagement products.
Benefits
- Comprehensive health insurance packages with dependent coverage
- 401(k) plan with a 4% employer match to help you plan for the future
- $100 monthly dogfooding stipend to support trying out our products firsthand
- Access to employee wellness programs designed to support your overall well-being
- Enjoy the flexibility of a fully remote work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementA/B testinganalyticsevent performance measurementdata analysisiterationlive operationsevent schedulinguser engagement metricsmonetization metrics
Soft skills
collaborationcommunicationcreativityproblem-solvingcross-functional teamworkadaptabilityinsight developmentstrategic thinkinginnovationuser retention focus