Technical Account Manager – CDP, MarTech

CourtAvenue

Technical Account Manager leading client engagements at GTX Solutions, specializing in Customer Data Platforms and MarTech integrations. Responsible for managing projects and ensuring client satisfaction.

Posted 5/15/2026full-time🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudJavaScript

About the role

Key responsibilities & impact

Act as the engagement lead for assigned clients, managing overall program health, satisfaction, and strategic direction.
Run weekly client calls, providing updates on progress, capturing next steps, and ensuring follow-ups happen.
Translate client goals into technical tasks, validate data flows and use cases.
Maintain project plans, Teamwork PM, JIRA/Asana boards, or similar tools to track deliverables and deadlines.
Translate client objectives into clear requirements for our solution engineers and ensure alignment.
Coordinate QA or data validation steps with internal solutions engineering team members and client stakeholders.
Drive roadmap conversations, helping clients evolve use cases and get more value from their platforms.
Proactively identify account risks or upsell opportunities, collaborating with leadership as needed.
Produce concise, high-quality documentation and status updates.

Requirements

What you’ll need

4+ years in a technical account management, MarTech consulting, or digital project management role.
Hands-on familiarity with Tealium (iQ, AudienceStream, EventStream). Able to discuss tags, data layers, audiences, and connectors intelligently.
Strong client communication and relationship management skills.
Experience managing multiple concurrent projects in a fast-paced environment.
Comfortable with project management tools (Teamwork, JIRA, Asana, Smartsheet, or similar).
Familiarity with downstream activation platforms (Salesforce Marketing Cloud, Emarsys, ad platforms, etc.) is a plus.
Comfortable with JavaScript, APIs, data-layer logic, and CDP platform mechanics.
Excellent organizational skills, with a proactive, ownership-driven mindset.

Benefits

Comp & perks

Interested candidates should submit a resume along with a short note describing relevant platform experience and notable implementations or technical projects.
GTX Solutions is an equal opportunity employer. We encourage candidates from all backgrounds to apply.

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Hard Skills & Tools

JavaScriptAPIsdata-layer logicTealiumSalesforce Marketing CloudEmarsysproject managementdata validationdigital project managementMarTech consulting

Soft Skills

client communicationrelationship managementorganizational skillsproactive mindsetownership-driven mindset