Associate Account Director, Commerce

CourtAvenue

Associate Director, Business Innovations at CourtAvenue enhancing client operations and team collaboration in digital commerce space. Focused on strategy, execution, and relationship management.

Posted 5/11/2026full-timeMinneapolis • Minnesota • 🇺🇸 United StatesLead💰 $115,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact

We are focused on creating a best-in-class experience for our clients. The Associate Director, Business Innovations will be responsible for the following:
In this critical role, you are positioned as primary contact for some clients, leading both the strategic and executional part of the work (in partnership with client operations).
For larger clients, you’ll support the Group Director in high-level strategic and financial conversations with senior-level clients (Sr. Brand Manager, VP/EVP) through co-led (2:1) interface.
You will have the opportunity to work across a portfolio of commerce clients and will be able to champion client business needs and objectives within CourtAvenue, ensuring all team outputs align with agreed-upon execution goals.
You’ll have the opportunity to proactively identify growth opportunities for clients and will be counted on to build meaningful relationships with them while ensuring that our team successfully delivers.
Show up in person — walking the halls of the client’s office, building relationships across the client organization, and being a visible, trusted presence on the ground.
This role is pivotal in building and honing business leadership skills. With the guidance of an account leader, you’ll actively develop the ability to operate independently on future strategic clients.
Bring a working knowledge of commerce program development — including website UX/UI design, content management, and shopper marketing — and translate that fluency into stronger client conversations and sharper team direction.
Support the Group Director in tracking project financials and business performance, focusing on learning the principles of holistic account financial management and profitability insights.
Provide research and organizational support for new business proposals and pitches, without being responsible for owning or running the presentations.
Act as a key participant in internal workflow — you’ll partner closely with Client Operations to support the team in delivering world-class work efficiently and smoothly. Strong collaboration with ops partners is essential to success in this role.
Facilitate and organize cross-functional communication and documentation across Strategy, Creative, Media, and Data teams to maintain project alignment.
You’ll operate as a catalyst for good among the team, bringing detail orientation, enthusiasm and great ideas to the clients and team so we can create our best work together.

Requirements

What you’ll need

8+ years of progressive professional experience in digital, creative, media, or business consulting environments.
Proven ability to manage complex, multi-faceted projects requiring alignment across numerous internal and external stakeholders.
Exceptional written and verbal communication skills, including the ability to articulate complex concepts clearly and persuasively.
Bachelor’s Degree in Marketing, Communications, or a related field preferred.
Self-starter with a solutions-oriented mindset and the ability to navigate challenges and negotiations with professionalism.
Comfortable owning your work end-to-end, moving at a fast pace, and operating effectively in ambiguity.
A natural relationship builder who values in-person connection with clients, partners, and teams.
Proven experience managing commerce programs, ideally including website UX/UI design, content management, and shopper marketing projects.

Benefits

Comp & perks

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Hard Skills & Tools

project managementcommerce program developmentwebsite UX designwebsite UI designcontent managementshopper marketingfinancial managementbusiness performance trackingproposal developmentcross-functional communication

Soft Skills

relationship buildingcommunicationdetail orientationenthusiasmsolutions-oriented mindsetnegotiationself-startercollaborationadaptabilityleadership

Certifications

Bachelor's Degree in MarketingBachelor's Degree in Communications