CourtAvenue

Account Director

CourtAvenue

full-time

Posted on:

Location Type: Hybrid

Location: Dallas • Texas • United States

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Salary

💰 $135,000 - $155,000 per year

Job Level

Lead

About the role

  • Ensure overall client satisfaction and health of the business, with a focus on achieving high Net Promoter Scores (NPS).
  • Focus on building client trust and broadening of stature within the client organization.
  • Serve as the subject matter expert by having a clear understanding of the client’s business and their industry.
  • Lead and provide a Point of View (POV) to the account and creative teams with all client initiatives to ensure client strategy and objectives are met, ensuring "no surprises" for the client.
  • Help the client navigate internal processes and challenges effectively.
  • Manage teams on multiple programs/projects simultaneously while meeting all deliverable deadlines.
  • Responsible for organic account growth and retention, uncovering new opportunities for expansion of scope, contributing to profitable growth.
  • Champion cohesive team environments that are open and collaborative with the ability to create energy and excitement around ideas.
  • Pull integrated activities together across agency partners, departments, and disciplines to move client business through production to launch.
  • Assess and recommend successful strategies for building efficiencies, streamlining operations, and enhancing the value of the agency to the client.
  • Pay sharp attention to detail to ensure agency work follows digital marketing best practices and leading technologies.
  • Professionally manage a variety of engagements while being held accountable for deliverables that are on-time, on-budget, and of maximum value for client growth.
  • Build and maintain relationships with core clients by regularly collaborating onsite at client offices in Dallas - approx 2 days per week.

Requirements

  • Hands-on experience running accounts, working with senior stakeholders, and successfully organizing, managing, and delivering a diverse range of innovative projects.
  • Strong background in digital and performance marketing or brand consultancy environment.
  • At least 10 years of marketing or advertising experience required.
  • Experience in the telecommunications industry.
  • Proven track record of structuring, leading, and developing complex client relationships while communicating effectively across functional teams.
  • Entrepreneurial attitude partnered with a strong business acumen; ability and drive to bring people together, create energy around ideas, and recommend actionable strategies.
  • Intuitive and perceptive, with outstanding communications skills; comfortable and confident in strategic discussions and presentations to clients and stakeholders.
  • Excellence in organization and management; conscientious, and skilled at solving issues at all project levels while supporting colleagues and clients.
  • Strong relationship building qualities.
  • Experience identifying business development opportunities and translating them into actionable growth opportunities.
  • Ability to gracefully manage multiple programs and/or projects in a fast-paced environment.
  • Self-starter with a passionate attitude and sense of commitment to get the job done quickly, properly, and with the highest quality.
  • Excellent analytical and process-oriented skills.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital marketingperformance marketingbrand consultancyproject managementbusiness developmentaccount managementstrategic planninganalytical skillsprocess optimizationclient relationship management
Soft Skills
client satisfactionteam leadershipcommunication skillsrelationship buildingorganizational skillsproblem-solvingcollaborationentrepreneurial attitudeattention to detailself-starter