Coursedog

Project Manager

Coursedog

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $90,000 - $100,000 per year

About the role

  • Lead successful, standard customer implementations across Coursedog’s product suite, working directly with institutional stakeholders
  • Own project planning and execution, including setting priorities, building project plans, tracking progress, and managing risks and dependencies
  • Drive administrator and end-user training, developing scalable training resources and leading tailored sessions for campus-specific use cases
  • Support customers throughout and beyond implementation by collaborating with support teams and helping users navigate platform questions
  • Partner with Product, Engineering, and Data teams to resolve technical integration issues and improve implementation outcomes
  • Gather insights from customers and research to inform data-driven feature recommendations and scalable product improvements
  • Contribute to continuous improvement of implementation processes, customer satisfaction, and long-term retention

Requirements

  • Experience leading software or SaaS system implementation projects
  • Strong ability to set priorities, manage multiple workstreams, and monitor progress toward project goals
  • Proven skill in identifying, communicating, and mitigating project risks, issues, and dependencies
  • Clear and concise verbal and written communication skills across technical, product, and business contexts
  • A consultative approach to problem-solving with strong judgment and the ability to work across organizational boundaries
  • Comfort working with technical concepts and SaaS terminology, including data systems and integrations
  • Experience using tools such as Notion, Rocketlane (or similar project management tools), Salesforce, and Freshdesk
Benefits
  • Healthcare, Dental & Vision
  • 401(k) Safe Harbor plan with 4% company match
  • Unlimited Paid Time Off policy
  • Remote-first culture
  • Equity participation
  • Paid Parental Leave up to 12 weeks
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaS implementationproject planningrisk managementdata-driven recommendationstechnical integrationcustomer trainingfeature improvement
Soft Skills
prioritizationcommunicationproblem-solvingjudgmentcollaboration