Coursedog

Product Manager

• Report to the Director of Integrations and link strategy with execution
• Collaborate with Product Managers to understand goals and priorities
• Translate initiatives into detailed integration requirements
• Partner with engineering to ensure timely delivery of integrations
• Monitor product and integration health post-release

Product Owner – Integrations

Sales

• Achieve annual performance targets/quota
• Own deep discovery on business challenges
• Maintain >4x pipeline coverage
• Drive credibility through customer education
• Proactively leverage stakeholders in the sales cycle
• Actively solicit and act on feedback

Regional Director of Sales

Events

• Plan, coordinate, and execute a calendar of in-person, virtual (webinars), and partner events that support pipeline and regional goals.
• Own end-to-end logistics: timelines, budgets, vendor sourcing, shipments, swag, booth/AV, on-site staffing, and travel.
• Drive pre-event promotion (email, social, sales plays, landing pages) and post-event follow-up in collaboration with Sales and Marketing Ops.
• Build event/registration pages; manage check-in/badging; ensure lead capture devices and integrations are tested and reliable.
• Partner with Sales on attendee targeting, meeting scheduling, and at-event activations (demos, roundtables, dinners) to accelerate opportunities.
• Coordinate with Product Marketing for messaging, talk tracks, and speaker/presentation readiness.
• Track and report event KPIs (registrations, show rate, MQLs/SQLs, meetings, pipeline/revenue, ROI); recommend optimizations.
• Research and evaluate sponsorships; negotiate benefits; ensure deliverables are fulfilled.
• Maintain the events calendar, briefs, run-of-show, staffing plans, and post-mortems.
• Travel for on-site execution (approx. 10–20%), including occasional evenings/weekends.

Event Marketing Specialist

Customer Success Manager

• Manage and lead a team of Customer Success Managers
• Work collaboratively with Account Management for revenue growth
• Own customer health and success plans
• Analyze product usage data
• Support customer training and relationship building

Brand Designer

• Drive the strategic direction of our visual brand, as well as do the design work of bringing that direction to life
• Communicating effectively and achieve alignment with executive audiences on a visual brand direction
• Expand and own the implementation of our existing brand guidelines
• Own the creation of a series of key asset templates and adapt existing content into those templates
• Develop the design direction for our print magazine, AcOps
• Lead design updates on our website via wireframing while collaborating with our Sr. Product Marketing, Sr. Demand Gen Manager, and website dev agency
• Art direct and craft ads for multi-channel advertising campaigns
• Collaborate with Product Marketing and other leaders involved in positioning to define key diagrams or visuals used frequently to communicate our value propositions
• Drive video and animation storyboarding, as well as direction, for key assets
• Manage external animators and video editing vendors to realize video and other motion assets
• Own the ongoing visual identity of Coursedog so that we project our category leadership
• Elevate our brand marketing efforts to improve the impact of visual elements
• Propose and drive design priorities to support our go-to-market and customer success goals

Senior Graphic Designer – Lead Brand Designer

Manager

• Conduct 1x1s, performance evaluations, facilitate career growth and professional development of the project management team.
• Collaborate internally with cross functional teams to improve processes, standardization, time to value, and the overall customer experience.
• Focused on driving efficiency with AI and tooling to create a better customer experience, faster deployment, and improve time to value.
• Work closely with Product, Engineering, Customer Success and User Education to resolve complex technical issues, provide recommendations on product feature development, strategize on organizational improvements, achieve organizational and company-wide goals, and drive customer adoption.
• Continuously evaluate and proactively propose new ideas to improve the customer journey resulting in a positive CSAT for implementation, high product adoption, and long term retention.
• Utilize PSA tool capacity planning models to appropriately staff projects and forecast team utilization and hiring needs.
• Drive adherence to project plan maintenance resulting in strong quarterly and yearly forecasting of project launches to support company goal tracking and resourcing.

Manager, Implementation Services

• Lead and Develop a High-Performing Team
• Drive Customer Adoption and Retention
• Own the Customer Experience
• Collaborate Cross-Functionally
• Strategic Planning & Reporting

Director of Customer Success – Support

Accounting Manager

• Review and approve order forms to ensure accuracy, compliance, and financial alignment
• Partner with Business Operations to maintain data integrity in Salesforce, particularly around ARR and deal reporting
• Enter customer deals into Maxio to support accurate accounting and revenue recognition
• Partner with Sales and Business Operations to structure deals that balance customer needs with financial and compliance requirements
• Own the accuracy of revenue-related reporting for month-end close
• Generate and issue customer invoices in a timely manner
• Send invoices to customers and manage collections to ensure strong cash flow
• Monitor A/R aging and escalate past due accounts as needed
• File monthly or quarterly sales tax filings to various states
• Assist with monthly close tasks, including reconciliations and revenue analysis
• Review and approve T&E spend for compliance with company policies
• Code accounts payable invoices and support A/P processes
• Collaborate with the Controller on ad hoc projects to improve financial operations and reporting

Accounting Analyst

Full-stack Engineer

• Implement new features and maintain existing ones
• Collaborate with team members to build industry-shaping solutions for higher education
• Drive development efforts from idea to release and customer adoption
• Ensure application stability and scalability
• Participate in on-call support to ensure system uptime

Senior Software Engineer

Performance Marketing

• Own programmatic channels: plan, build, and optimize paid search (Google/Bing) and paid social (LinkedIn) to drive demo requests.
• Develop and manage media buying plans with industry publications (audience selection, placements, collaborate with our Sr. Content Marketing Manager & Lead Brand Designer on meeting creative specs, and performance reporting).
• Plan and execute integrated ABM campaigns (email nurtures, content syndication, landing pages), aligned to quarterly pipeline goals.
• Apply defined customer personas and messaging to audience targeting, offers, and sequencing.
• Partner with Sales/SDR leadership on outbound campaign assets and campaign enablement.
• Own marketing automation operations in Pardot (program builds, nurtures, lead scoring) and ensure clean Salesforce handoffs.
• Establish a testing roadmap (content, creative, audiences, bidding) with A/B rigor; socialize learnings and scale wins.
• Manage budgets and forecasts; track campaign influence and ROI at a program and channel level.
• Drive integrating AI & automation into the demand gen function and marketing more broadly.

Demand Generation Manager

Sales Development Rep

• Prospect into multiple accounts to source qualified conversations and build pipeline for Account Executives
• Leverage multi-channel outbound campaigns with personalized messaging, marketing content, and relevant news
• Partner with Sales to identify targets, source conversations, and tailor deal cycles for Account Executives
• Manage an effective sales cadence and process
• Communicate consultatively with Higher Education leaders (VP and C-Suite)
• Develop creative campaigns to garner interest from Higher Ed executives
• Provide timely, compassionate, and relevant responses to prospects
• Work with marketing to drive conversations from content and field events and qualify leads
• Serve as liaison between sales, marketing, and product and provide product feedback from prospects
• Within 1 month: understand product suite, begin booking discovery conversations, learn internal tools, and structure day for success
• Within 3 months: achieve consistent quota, develop messaging and A/B tests, master Salesforce and reporting, provide product feedback, execute account strategy, basic demo ability
• Within 6 months: participate in hiring and training, build scalable processes, understand full deal cycle, become product expert, represent Coursedog at conferences