Executive Success Partner

Coupa Software

Executive Success Partner serving as primary counterpart to customer executives. Ensuring Coupa’s platform evolves and drives long-term business transformation across strategic accounts.

Posted 5/6/2026full-timeRemote • Washington • 🇺🇸 United StatesSeniorLead💰 $152,000 - $198,000 per yearWebsite

About the role

Key responsibilities & impact

Act as primary executive counterpart to customer executives
Cultivate trust-based relationships with customer executives
Oversee governance model, ensuring cohesive unit operation
Champion customer feedback within Coupa

Requirements

What you’ll need

15+ years of experience in customer success, management consulting, or professional services
Strong commercial acumen with ability to identify growth opportunities
Proven success in mobilizing and leading distributed, cross-functional teams
Master communication skills for executive audiences

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

trust-based relationshipsgovernance model oversightcustomer feedback advocacycommercial acumengrowth opportunity identificationteam mobilizationleadershipcommunication skillsexecutive audience engagement