Coupa Software

Customer Adoption Manager

Coupa Software

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Develop standard processes within your areas of expertise and champion their adoption.
  • Manage the CAM engagement with a customer using strong project management practices while developing solutions to business problems.
  • Take ownership of your customer’s continued success by ensuring accurate adoption of the platform.
  • Engage customers in enlightened business need discussions versus feature/function basics. Continually drive customers toward their strategic goal.
  • Provide a strong technical understanding of our product with the ability to discuss and demonstrate the full Coupa platform and how it may be configured to meet a customer’s business needs.

Requirements

  • Proven experience in Procurement, Procure to Pay, Source to Contract, Sourcing and Category Management, or Accounts Payable.
  • Experience with Software as a Service is a must.
  • Good background in customer/client management.
  • Strong communication skills, including professional writing skills, verbal skills and experience presenting to customers.
  • Strong organizational skills, analytical thinking and problem-solving abilities.
Benefits
  • Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
  • Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
  • Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ProcurementProcure to PaySource to ContractSourcingCategory ManagementAccounts PayableSoftware as a ServiceProject ManagementAnalytical ThinkingProblem-Solving
Soft Skills
Customer ManagementCommunicationProfessional WritingVerbal SkillsPresentation SkillsOrganizational Skills