Coupa Software

Senior IT Portfolio Director - Office of the CFO

Coupa Software

full-time

Posted on:

Location Type: Remote

Location: Massachusetts • United States

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Job Level

Senior

About the role

  • Partner with Business Leadership to Deliver on their Technology Solutions
  • Serve as the "face of IT" for assigned portfolios, building deep relationships with department heads to understand their goals and pain points.
  • Represent the business's needs within the IT organization and, conversely, communicate IT’s capabilities and constraints back to the business.
  • Partner with stakeholders to define and track the ROI and business outcomes of technology investments.
  • Lead the Intake Process using the established Jira framework to capture, vet, and prioritize new project requests.
  • Maintain a multi-year technology roadmap for assigned business units, ensuring alignment with corporate strategy and budget cycles.
  • Facilitate steering committee meetings to balance competing priorities based on capacity, risk, and strategic impact.
  • Collaborate with technical teams and business leads to define high-level requirements and evaluate innovative, scalable and high ROI projects.
  • Manage dependencies across different IT pillars (BusApps, IInfrastructure, Security, Data) and external departments (e.g., Post-Sales) to ensure project success.
  • Manage stakeholder expectations throughout the entire project lifecycle. Working closely with Change Management to set teams up for success and adoption.
  • Act as a high-level escalation point for service delivery issues, ensuring the business feels supported and heard.
  • Champion a holistic company-wide AI strategy and roadmap, ensuring deep alignment with overall business objectives and corporate goals. Collaborate with business leaders to build strategic roadmaps that prioritize AI initiatives based on business value and feasibility.

Requirements

  • 10+ years in IT management, business analysis, or relationship management, with at least 5-7 years in a leadership role
  • Ability to translate complex business problems into technical requirements and vice versa.
  • Proven experience working with/for business operation teams, with a focus on Post-Sales teams.
  • Experience managing portfolios within Jira; familiarity with financial planning tools like Anaplan is a plus.
  • Proven ability to manage stakeholder expectations and navigate "difficult" project shifts
  • Exceptional ability to provide clear options and "ways forward" to executive leadership.
  • Demonstrated experience leading innovation, including AI strategies, from conceptualization through production.
  • Experience in roles like Business Relationship Management, IT Business Partner, Product Management, or Operational Leadership.
Benefits
  • Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
  • Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
  • Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT managementbusiness analysisrelationship managementportfolio managementstakeholder managementproject lifecycle managementAI strategy developmentrequirements translationinnovation leadershipfinancial planning
Soft Skills
communicationcollaborationproblem-solvingleadershipstrategic thinkingexpectation managementrelationship buildingfacilitationadaptabilitydecision-making