Customer Solution Partner Director
Coupa Software
full-time
Posted on:
Location Type: Remote
Location: Remote • Utah • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Identify, qualify, develop, and close new service engagements in collaboration with Account Managers/Sales
- Engage early and often with our sales teams in the pipeline-building process to strategically identify opportunities.
- Proactively ensure customer value is recognized, key pain points are identified, and long-term, scalable solutions are recommended.
- Actively participate in sales cycles, covering all aspects of Coupa services
- Design, estimate, and/or scope engagements, both directly and through partners
- Support the development of customized service offerings to meet client needs
- Provide feedback to the Solution Delivery Team on the suitability of existing packages to customer needs, supporting continuous improvement
Requirements
- Proven experience selling consulting projects, solutions, or managed services within a Software/SaaS environment, with strong knowledge of procurement and accounting processes.
- Successful track record managing services engagements for large, multinational customers, including executive-level and C-suite stakeholders.
- Highly credible and effective at all organizational levels, with the ability to build strong internal and external relationships with customers and partners.
- Structured, rigorous, and solutions-oriented, with a history of sales overachievement and proficiency in tools such as Salesforce, Excel, Word, OpenAir, or similar platforms.
- Demonstrates exceptional discretionary effort, discipline, and organizational skills, driving consistent performance, reliable execution, and scalable growth.
- Brings a positive, can-do mindset and a commitment to continuous learning, enabling resilience, adaptability, and long-term success in a fast-evolving industry.
Benefits
- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
consulting projectsmanaged servicesprocurement processesaccounting processessales overachievementservice engagements
Soft skills
relationship buildingorganizational skillssolutions-orienteddisciplineadaptabilitypositive mindsetcontinuous learning