Senior Sales Operations Analyst
Coupa Software
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇴 Colombia
Visit company websiteJob Level
Senior
Tech Stack
GoSFDC
About the role
- Analyze and report on key Professional Services and Customer Success metrics including bookings, billings, backlog, pipeline health, utilization, and margins.
- Develop, maintain, and enhance reports and dashboards in Salesforce and Google Sheets to provide clear, actionable insights for Value Services leadership and the wider Chief Customer Officer organization.
- Support the services forecasting process, working closely with regional VS leaders to ensure accuracy and predictability. Assist in the annual and quarterly planning cycles, including capacity planning and quota setting.
- Act as a subject matter expert for Value Services data in Salesforce. Ensure data integrity for all service-related opportunities, manage pipeline stages, and support the team with SFDC best practices.
- Go beyond simple reporting to identify trends, patterns, and areas for operational improvement. Proactively present findings and data-backed recommendations to stakeholders in a precise and compelling manner.
- Collaborate with cross-functional teams (including Sales Ops, Finance, and IT) to refine and streamline the end-to-end operational processes that support the PS team.
Requirements
- A bachelor's degree in Business, Finance, Economics, or a related quantitative field.
- 4+ years of experience in sales analysis, revenue operations, financial analysis, or a similar role.
- Expert proficiency in Google Sheets and Microsoft Excel, including advanced functions (e.g., complex pivot tables, array formulas, data modeling, INDEX/MATCH, VLOOKUP).
- Strong, hands-on experience with Salesforce.com (SFDC), specifically in creating complex reports, dashboards, and managing opportunity/pipeline data.
- Proven experience in sales analysis, including pipeline management, forecasting, and performance metrics.
- Excellent analytical and problem-solving skills with meticulous attention to detail and data accuracy.
Benefits
- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales analysisrevenue operationsfinancial analysisdata modelingpipeline managementforecastingperformance metricsadvanced Excel functionscomplex reportsdashboards
Soft skills
analytical skillsproblem-solving skillsattention to detaildata accuracycommunication skills