Senior Claims Representative – Liability

COUNTRY Financial®

Senior Claims Liability Representative managing complex liability claims and ensuring fair resolutions. Investigating claims and collaborating with various stakeholders while adhering to legal standards.

Posted 4/30/2026full-timeBloomington • Illinois • 🇺🇸 United StatesSenior💰 $77,600 - $106,700 per yearWebsite

About the role

Key responsibilities & impact

Investigates claims by determining applicable policy coverage
Evaluates, negotiates and settles assigned claims with a focus on Bodily Injury and Illinois, Indiana and Wisconsin statutes and laws
Initiates contact with insureds, claimants, and all relevant parties to gather basic information
Obtains recorded statements (when necessary)
Explains the overall claims process
Evaluates damages and prepares written estimates according to policy provisions and liability

Requirements

What you’ll need

Typically requires 7+ years of relevant experience or a combination of related experience, education, and training
Maintains the appropriate adjuster's licensing as required by the states in which we do business
This job operates in a professional office or work from home environment
Routine use of standard office equipment such as computers, phones, scanners, and copy machines
Work may extend beyond normal business hours as business needs dictate
May be called upon for catastrophic duty

Benefits

Comp & perks

Insurance benefits (medical, dental, vision, disability, and life)
401(k) with company match
Paid time off
Parental leave
Paid company holidays
Paid time off to volunteer in your community
Tuition assistance
Industry education certificates and designations
Employee resource groups to connect with your peers

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

claims investigationclaims evaluationnegotiationsettlementdamage evaluationwritten estimatespolicy coverage analysis

Soft Skills

communicationinterpersonal skillsorganizational skillsnegotiation skills

Certifications

adjuster's license