Council on Legal Education Opportunity (CLEO)

Security Engineer

• Design and implement secure cloud architecture patterns
• Establish guardrails for AWS accounts and services
• Strengthen multi-account strategy and segmentation
• Improve IAM design, permission boundaries, and least-privilege models
• Review major infrastructure changes for security impact
• Implement and tune cloud-native detection capabilities
• Integrate AWS security services into centralized monitoring
• Identify misconfigurations and excessive permissions
• Improve signal-to-noise ratio in cloud alerts
• Embed security controls into Terraform or other IaC workflows
• Enforce policy-as-code guardrails
• Ensure IaC scanning is integrated into CI/CD pipelines
• Reduce configuration drift across environments
• Oversee cloud misconfiguration detection and remediation
• Track infrastructure vulnerability exposure
• Reduce critical vulnerability exposure window
• Partner with Platform teams to automate remediation
• Ensure proper encryption standards across storage and databases
• Manage KMS usage and key lifecycle best practices
• Strengthen logging and monitoring coverage
• Lead cloud-focused investigations during security incidents
• Improve forensic readiness in AWS
• Harden logging and evidence retention practices
• Automate guardrails and enforcement mechanisms
• Improve developer experience with secure cloud defaults
• Reduce manual cloud security reviews
• Optimizing tooling cost and effectiveness
• Define KPIs for cloud security posture
• Report on misconfiguration trends and exposure windows
• Provide executive-level reporting on infrastructure risk
• Support audit and compliance evidence collection

Cloud Security Lead

Security Operations

• Build, operate, and continuously improve security detection, response, and operational resilience capabilities.
• Protect Cleo’s cloud infrastructure, SaaS platforms, endpoints, and corporate environment from evolving threats.
• Lead daily monitoring of security events across cloud, endpoint, identity, and application layers.
• Conduct post-incident reviews focused on systemic improvement.
• Oversee vulnerability scanning across infrastructure, endpoints, and cloud resources.
• Monitor and secure AWS accounts and cloud-native services.
• Define and track security operations KPIs.

Security Operations Lead

Implementation Specialist

• Lead end-to-end implementation of EDI solutions for clients, ensuring compliance with industry standards and regulations.
• Collaborate with cross-functional teams to gather requirements, design EDI workflows, and implement integration solutions.
• Serve as clients' primary technical point of contact during the implementation phase.
• Provide expert guidance to clients on EDI best practices, customization options, and integration strategies.
• Investigate, diagnose, and resolve complex EDI-related issues, ensuring minimal disruption to business operations.
• Develop comprehensive documentation to support implementations, including specifications, process flows, and user guides.
• Perform rigorous testing of EDI implementations to validate data integrity, system compatibility, and adherence to standards.

Senior Implementation Engineer

Account Executive

• Educate and advise clients to build strong and trustworthy relationships with Cleo customers
• Executing a successful sales process from lead to appointment to close
• Obtain feedback from clients and adjust messaging to improve downstream execution
• Meet clients to discuss their needs and complete the execution of the sale
• Working with SDRs and Account Managers to devise a program that meets the client and budget
• Negotiating with clients, solving any problems, and making sure deadlines are met
• Checking and reporting on their Cleo program progress

Solutions Engineer

• Function as the technical lead and trusted advisor through the sales cycle
• Conduct discovery sessions directly with prospective and existing customers to gather business and technology requirements
• Translate technical architecture into business outcomes for C-suite stakeholders (CTO, COO, VP of Supply Chain)
• Demonstrate the value of Cleo solutions through presentations and demonstrations on-site and remote
• Collaborate with Product Management to provide 'voice of the customer' feedback, influencing the product roadmap based on market trends and prospect requirements
• Assess, scope, and complete proofs of concept (POCs) to demonstrate the value of Cleo’s solutions in a customer environment
• Lead the technical response for RFI/RFPs, ensuring our unique value propositions are clearly articulated against competitor weaknesses

Solutions Architect

Product Manager

• Gain a deep understanding of customer experience, identify and fill product gaps, and generate new ideas that grow market share, improve customer experience, and drive growth.
• Create buy-in for the product vision, both internally and with key external partners.
• Translate product strategy into detailed requirements and prototypes.
• Scope and prioritize activities based on business and customer impact
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
• Drive product launches, including working with the public relations team, executives, and other product management team members.
• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed.
• Act as a product evangelist to build awareness and understanding.
• Represent the company by visiting customers to solicit feedback on company products and services.

• Educate and advise clients to build strong and trustworthy relationships with Cleo customers
• Executing a successful sales process from lead to appointment to close
• Obtain feedback from clients and adjust messaging to improve downstream execution
• Meet clients to discuss their needs and complete the execution of the sale
• Working with SDRs and Account Managers to devise a program that meets the client's needs and budget
• Negotiating with clients, solving any problems, and making sure deadlines are met
• Checking and reporting on their Cleo program progress

Account Executive, Install Base

Account Manager

• Own and develop executive-level relationships with the corporate alliance, product management, and partner teams at target ERP publishers (Microsoft, SAP, NetSuite/Oracle, Acumatica, Sage) and leading TMS/WMS publishers.
• Develop and execute a rolling 12-month strategic alliance plan for each publisher, aligned with Cleo’s product roadmap and go-to-market priorities.
• Serve as Cleo’s primary liaison and advocate within publisher organizations, ensuring Cleo is positioned as a preferred or recommended integration partner.
• Build and maintain strong relationships with publisher field sales organizations to drive deal-level collaboration and referrals.
• Own and deliver against annual publisher-influenced ARR targets, with clear accountability for pipeline creation, deal progression, and revenue attribution.
• Architect and execute joint go-to-market motions including co-sell plays, joint solution positioning, co-branded campaigns, and publisher-sponsored events.
• Build data-driven business cases to justify investment in alliance programs, including trade-off analysis and ROI modeling for joint initiatives.
• Establish and track partner-influenced pipeline metrics, providing regular forecasting and performance reporting to Cleo leadership.
• Identify and activate publisher referral and lead-sharing programs to generate qualified pipeline for Cleo’s direct and channel sales teams.
• Drive Cleo’s ISV certification and technology validation efforts with each publisher, ensuring Cleo’s supply chain orchestration platform meets or exceeds publisher standards for endorsed or certified integrations.
• Own Cleo’s marketplace presence across publisher ecosystems (e.g., Microsoft AppSource, NetSuite SuiteApp, Acumatica Marketplace, SAP Store, Sage Marketplace), ensuring listings are current, optimized, and generating inbound interest.
• Collaborate with Product and Engineering to align Cleo’s integration capabilities with publisher roadmaps, ensuring timely support for new ERP/TMS/WMS releases and features.
• Coordinate joint product development plans with publishers to keep Cleo’s solutions aligned with publisher innovations and evolving customer requirements.
• Partner closely with Cleo’s Channel Director to ensure strategic alliances feed and reinforce the VAR/reseller channel strategy—creating a multiplier effect across the partner ecosystem.
• Work with Marketing to develop co-branded content, case studies, joint webinars, and thought leadership that elevates Cleo’s visibility within publisher ecosystems.
• Provide market intelligence and publisher feedback to Product, Engineering, and executive leadership to inform competitive positioning, product investment, and go-to-market strategy.
• Represent Cleo at publisher conferences, advisory councils, partner summits, and industry events as a senior spokesperson for Cleo’s alliance strategy.