Operations Associate

Council on Foundations

Associate, Operations supporting daily operations and project coordination at the Council on Foundations. Requires project management and communication skills for optimal team performance.

Posted 6/8/2026full-timeWashington • District of Columbia, Washington • 🇺🇸 United StatesJuniorMid-Level💰 $34 - $38 per hourWebsite

About the role

Key responsibilities & impact

Track operational and technology team priorities, timelines, and follow-up items to support effective project coordination and execution.
Assist the operations and technology team with operational activities including creating and maintaining standard operating procedures.
Coordinate departmental updates and communications with full Council staff.
Ensure team SharePoint folders and files are up-to-date, streamlined, and well-organized.
Assist the People and Operations team with operational activities including content development for presentations, procedures documentation, and other projects, as needed.
Coordinate the review and approval process for our annual state registration filings, acting as the Council’s point of contact with our outside legal team.
Manage physical and virtual document storage priorities including the maintenance of our off-site storage facilities and supporting teams in the annual maintenance of our O365 SharePoint environment.
Coordinate logistics and operational support for internal meetings, trainings, retreats, and culture-building initiatives.
Independently manage operational workflows and recurring processes, ensuring tasks are completed accurately, proactively, and on time.
Identify opportunities to improve operational processes, documentation, and staff experience through greater efficiency and organization.
Serve as point of contact for parking access/passes and related duties.
Maintain and order office supplies for office and remote staff; track inventory and coordinate the purchase of kitchen supplies.
Coordinate with landlord for office and building maintenance needs, including coordinating building services, office cleaning, equipment maintenance, and emergency protocols.
Ensure office space, supplies, food/catering, and IT resources are prepared for internal events, meetings, trainings, and retreats.
Coordinate office accessibility and emergency procedures, ensuring compliance and readiness.
Serve as a primary operational point of contact for staff, visitors, vendors, and external stakeholders, ensuring responsive communication and a positive experience across physical and virtual environments.
Manage central calendar, building communications and reservation of building amenities.
Coordinate staff outreach for milestones (i.e., birthdays, celebrations, etc.).
Provide administrative support for Council-wide projects, including managing logistics and coordinating with building management.
Support organization-wide data hygiene efforts by processing routine Salesforce updates, maintaining accurate records, and following established data management procedures.
Assist staff with basic operational technology needs and coordinate escalation to the Manager, Technology or external vendors, as appropriate.
Support the maintenance and organization of shared digital workspaces and operational systems.

Requirements

What you’ll need

3 years experience in a professional office environment.
2 years experience supporting organization-wide projects.
Strong time management skills with the ability to prioritize work, follow through on tasks to ensure they are fully completed and resolved.
Excellent verbal and written communication skills, including the ability to communicate clearly and professionally with a wide range of internal and external stakeholders.
Demonstrated customer service skills to include active listening, displaying empathy, and working toward problem-solving.
Ability to actively engage in, demonstrate commitment to the Council’s Operating Principles and Inclusion values.
Excellent interpersonal skills, the ability to listen well, and positively represent the organization and its mission.
Strong attention to detail and accuracy.
Ability to manage many and/or differing tasks, maintain productivity, and successfully meet deadlines.
Ability to work effectively and positively both independently and on a team with a range of individuals and working styles, and with people at all organization levels including staff, board members, foundation officers, donors, and vendors.
Experience or ability to use CRM database solutions, preferably Salesforce.
Proficient skill in Microsoft Office 365 applications.

Benefits

Comp & perks

Learn more about the Council's benefits.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project coordinationoperational activitiesstandard operating proceduresdocument managementdata managementcustomer servicetime managementattention to detailCRM database solutionsSalesforce

Soft Skills

communication skillsinterpersonal skillsactive listeningproblem-solvingteamworkorganizational skillscommitment to inclusionresponsivenessempathyprioritization