Director, Claims Solutions

Cottingham & Butler

Claims Solution Leader responsible for strategy and growth of CBCS’s claims solutions portfolio. Engaging with cross-functional teams to enhance client value and drive adoption within the organization.

Posted 7/22/2026full-timeDubuque • Iowa • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in vendor management, contract negotiation, and financial performance analysis within the Property & Casualty claims sector. Capable of developing go-to-market strategies and fostering cross-functional collaboration to enhance solution offerings.

Highest-signal resume keywords

Vendor ManagementContract NegotiationFinancial AnalysisClaims Solutions ExpertiseGo-To-Market Strategy Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial Performance AnalysisKPI MonitoringPricing Strategy DevelopmentROI AnalysisCost-Benefit Modeling

Soft Skills

Cross-Functional CollaborationChange ManagementClient Relationship Management

Industry Keywords

Property & Casualty ClaimsManaged CareLitigation SupportMedicare ComplianceService Level Agreements

About the role

Key responsibilities & impact

Select, negotiate, and manage relationships with solution providers.
Monitor vendor performance using KPIs and service standards.
Lead continuous improvement based on data insights and client feedback.
Maintain strong SLAs and overall service quality.
Develop go‑to‑market strategies and positioning for claim solutions.
Identify emerging trends and technologies to enhance offerings.
Partner with sales and marketing to create value propositions and materials.
Build integrated, high‑value solution packages for clients.
Oversee profitability and financial performance of all solution lines.
Develop pricing strategies, ROI analyses, and cost‑benefit models.
Manage budgets and report results to senior leadership.
Drive increased utilization, penetration, and standardization across clients.
Partner with claims leadership to embed solutions into workflows.
Identify cross‑sell and up‑sell opportunities.
Lead change management efforts to support internal adoption.
Serve as subject matter expert for CBCS claim solutions.
Deliver training for claims, account management, and client service teams.
Develop best-practice resources and solution documentation.
Foster strong cross-functional collaboration.

Requirements

What you’ll need

Bachelor’s degree in Business, Risk Management, Insurance, Healthcare Administration, or related field.
10+ years of progressive experience in Property & Casualty claims.
Deep knowledge of managed care, litigation support, investigation, and Medicare compliance solutions.
Proven vendor management and contract negotiation experience.
Experience driving solution utilization and financial performance.
Strong financial analysis and P&L experience.

Benefits

Comp & perks

Travel approximately 25–30% for vendor visits, conferences, client engagements, and internal training.
Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options