Account Manager

Cottingham & Butler

Account Manager at SISCO handling client inquiries and fostering relationships with brokers. Delivering exceptional service and facilitating coverage renewal processes for various clients.

Posted 7/2/2026full-timeRemote • Iowa • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Deliver exceptional service to clients, including prompt responses to inquiries, analysis of plan performance, regular review sessions, and implementation of innovative strategies as appropriate.
Facilitate the renewal process for various coverage types, ensuring all associated reporting is completed and delivered to relevant parties at least 90+ days prior to client renewal.
Act as the central gatekeeper for all information pertaining to client renewals or mid-year changes, distributing collected information to relevant departments (e.g., Accounting, Admin staff, Stop Loss, Customer Service) and addressing any additional information needs.
Lead virtual and in-person meetings with clients and/or brokers to provide Open Enrollment support and collaborative renewal discussions.

Requirements

What you’ll need

Strong verbal and written communication skills.
Proficiency in Excel.
High responsiveness to client inquiries.
Ability to develop and deliver presentations in group settings.
Strong interpersonal skills to build trust-based relationships with clients.
Excellent problem-solving and cost-analysis abilities.
Ability to work effectively with teammates and demonstrate professionalism in language and behavior.

Benefits

Comp & perks

Health insurance
Professional development
Flexible work arrangements

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Excel ProficiencyCost AnalysisPlan Performance Analysis

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationInterpersonal SkillsProfessionalismResponsiveness