Senior Operations Engineer
Cotiviti
ApacheAWSAzureCloudDockerGoogle Cloud PlatformJavaKubernetesLinuxOracleSOAPSQL+1 more
Job Level
Senior
Tech Stack
JavaOraclePerlSQL
About the role
- Coordinate and communicate with the client post-sale to develop an implementation plan for implementing and configuring a purchased Edifecs/Cotiviti solution based upon a client’s individual needs
- Collaborate with the Edifecs/Cotiviti Implementation Architect / Technical Project Manager to formulate the architecture, implementation strategy/schedule and operational plan
- Install, upgrade and configure Edifecs/Cotiviti products at client site
- Integrate Edifecs/Cotiviti products with other software assets/processes at customer site
- Coordinate with other Client Services, Product and Development team members to meet development and configuration milestones
- Develop guidelines, programs, tasks, reports, and documentation to meet the client’s requirements
- Provide post-implementation support during the transition from implementation to maintenance
- Provide software and client specific training, and develop training documentation
- Mentor and train internal teams upon Edifecs/Cotiviti products and customer custom components
- Work with customer as a SME upon purchased Edifecs/Cotiviti products and solutions
- Deliver product training and participate in customer-specific requirements development and deployment
- Manage or participate in testing and release cycle tasks for deployment of products and services at client sites
- Create detailed user and operational documentation to support the deployment of products and services at client sites
Requirements
- Understanding of Application Integration/Enterprise Application Integration
- Working experience on middleware tools (JCAPS, Web method, WMBI, AquaLogic) or familiarity with messaging engines (IBM MQ, Active MQ)
- Exposure to Integration Design Patterns
- Good understanding of message formats like XML, STX, EDI, EDIFACT, ISO, ACORD, HL7, IHE
- Good working knowledge and experience with Java, Java Script, XML, HTML
- Some scripting knowledge including Perl scripts
- Familiarity with Oracle and/or SQL Server (connection string, SQL scripts, JDBC) and general troubleshooting
- Good understanding of Application Server
- Experience with technical requirements documents, process flow diagrams, deployment and user operations guides
- Experience in technical design and release management
- Good understanding of healthcare (Payer/Provider)
- Understanding of EDI transactions (preferably HIPAA)
- Good process orientation, troubleshooting and analytical skills
- Project scope, estimation and change management experience
- Knowledge of implementation methodology of any product or solution
- Experience in technical training (internal/external)
- Strong written and verbal presentation skills; comfortable interacting with client technical teams
- Flexible to work in rotational shifts
- Good team player
