Revenue Support Specialist

Coterie

Revenue Support Specialist providing operational support for the Revenue team. Enhancing efficiency and coordination within the team while supporting sales representatives in their tasks.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $65,000 per yearWebsite

About the role

Key responsibilities & impact

Provide administrative and operational support to the Revenue team by helping resolve day-to-day requests
Coordinate information across departments
Ensure sales representatives have the resources they need to serve agency partners effectively
Research issues, track down information, and coordinate responses across internal teams
Assist with internal agency-related inquiries, operational requests, and follow-up activities
Maintain visibility into open issues and ensure timely resolution
Assist Revenue navigate internal systems, processes, and support channel
Identify gaps in the Revenue team's toolkit, knowledge base, and operational resources and communicate to Marketing
Assist with onboarding new Revenue team members
Support field readiness and adoption of new tools and processes and identify ongoing training opportunities
Support reporting, visibility, and operational tracking efforts
Identify opportunities to streamline workflows, reduce manual effort, and improve efficiency
Support Revenue Operations initiatives and special projects as needed
Deliver a high-quality service experience for internal stakeholders

Requirements

What you’ll need

3+ years of experience in insurance, sales support, distribution operations, customer success, account management, agency operations, or a related field
Strong understanding of insurance operations and agency relationships
Excellent organizational and problem-solving skills
Strong attention to detail and ability to manage multiple priorities simultaneously
Exceptional communication, follow-up, and stakeholder management skills
Customer-first mindset with a strong sense of urgency
Ability to work independently, take initiative, and drive issues to resolution

Benefits

Comp & perks

100% remote
Health insurance through Aetna (we pay 100% of premiums)
Dental and vision insurance through Guardian (we pay 100% of premiums)
Basic life insurance (we pay 100% of premiums)
Access to flexible spending account (FSA) or health savings account (HSA) (for those using HSA eligible plans)
401K plan (up 4% match with immediate vest). Must be 21 years of age or older to participate
Flexible PTO policy offering employees up to 4 weeks of PTO in their first 12 months. Thereafter, PTO usage aligns with company standards and typically does not exceed 5 weeks per calendar year.
12 company-paid holidays each year
Continuing education annual stipend

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Excellent Organizational SkillsProblem-Solving SkillsAttention to DetailExceptional CommunicationCustomer-First Mindset