Collaborating with the Salesforce Lead Engineer and the Solutions Architect to propose, conceptualize, design, implement, and develop solutions from end to end
Owning the technical blueprint for assigned features — anticipating edge cases, preventing technical debt, and designing for long-term maintainability
Perform testing, debugging, change control, and documentation for major projects within the program
Develop Apex (classes and triggers), Lightning Web Components, and Flows to extend Salesforce in order to support business requirements
Create Salesforce custom API endpoints and consume external APIs to integrate with other systems used in the organization
Take ownership of release cycles to implement and deploy new/updates to existing applications and code
Collaborate with IT / Developers for other systems in order to integrate across the business
Working with Service Cloud Voice and Omni-Channel to enable telephony solutions
Design, implement, and maintain Agentforce agents — defining Topics, Instructions, and guardrails to build autonomous workflows that stay within business rules
Leverage Data Cloud to unify customer profiles and ensure AI agents operate on accurate, consistent data
Implement least-privilege access models using Permission Sets and Salesforce Shield to protect sensitive policyholder data
Use AI-assisted development tools responsibly — critically evaluating generated code for correctness, security, and architectural fit

Requirements

3-5 years of experience
Strong Salesforce product knowledge and at least 2+ years of Salesforce development experience with Financial Services Cloud and Service Cloud Voice
Demonstrated ability to think beyond individual tickets — understanding how components fit into the broader system architecture
Experience with large-data-volume patterns, governor limit optimization, and building for scale
Familiarity with AI-assisted development tools and the ability to critically evaluate AI-generated code rather than accepting output at face value
Strong problem solving and troubleshooting skills, including the ability to diagnose subtle data inconsistency edge cases
Ability to gather requirements and design solutions
A proactive attitude to platform enhancements
Understanding of Salesforce security best practices including Permission Sets, sharing rules, and field-level security
Excellent relationship-building skills
Ability to liaise with stakeholders at all levels
Ability to translate requirements into technical solutions
Experience in change management and governance
Ability to be actively available and responsive to questions

Benefits

100% remote
Health insurance through Aetna (we pay 100% of premiums)
Dental and vision insurance through Guardian (we pay 100% of premiums)
Basic life insurance (we pay 100% of premiums)
Access to flexible spending account (FSA) or health savings account (HSA) (for those using HSA eligible plans)
401K plan (up 4% match with immediate vest). Must be 21 years of age or older to participate
Flexible PTO policy offering up to 3 weeks of time off to support onboarding and integration during the first twelve months of employment. After the first year of employment and effective as of the anniversary date, eligibility transitions to up to 4 to 5 weeks of time off annually to recharge and sustain long-term success.
12 company-paid holidays each year
Continuing education annual stipend

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ApexLightning Web ComponentsSalesforce developmentSalesforce custom APIData CloudAI-assisted development toolschange controldebuggingtestinggovernor limit optimization

Soft Skills

problem solvingtroubleshootingrelationship-buildingproactive attitudestakeholder liaisonrequirement gatheringsolution designcritical evaluationcommunicationchange management