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Property Management Specialist
Cosy HauzProperty Management Specialist overseeing operations of UK residential, commercial, and serviced accommodation properties. Ensuring compliance and excellent service while managing tenant relations and property administration.
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Manage the day-to-day operations of an assigned portfolio of UK residential, commercial, and serviced accommodation properties.
- Build and maintain strong relationships with tenants, landlords, contractors, suppliers, and other stakeholders, ensuring a high standard of customer service.
- Coordinate tenancy administration, including move-ins, move-outs, renewals, inspections, deposit administration, and tenancy-related documentation.
- Oversee property repairs, planned maintenance, contractor coordination, and issue resolution to ensure properties remain safe, compliant, and well maintained.
- Monitor statutory property compliance, ensuring certifications, inspections, and legal requirements are completed on time.
- Manage utilities, council tax, property records, and other administrative requirements across the portfolio.
- Coordinate the day-to-day operations of serviced accommodation, including bookings, guest communications, payments, housekeeping, maintenance, and property readiness.
- Maintain accurate records, update property management systems, and prepare operational reports to support business decisions.
- Work collaboratively with internal departments to support property launches, project handovers, and continuous operational improvements.
- Utilise Google Workspace, property management software, and AI-powered tools to improve productivity, communication, and operational efficiency.
- Undertake a mandatory six (6) month UK secondment, subject to business requirements, to support on-the-ground property operations, serviced accommodation, tenant engagement, property inspections, viewings, staging, and other operational activities.
- Commit to a consistent UK mid-shift schedule (3PM - 12MN PHT) to ensure optimal crossover and real-time communication with UK-based stakeholders and partners.
Requirements
What you’ll need- Minimum of 2 years' experience in UK Residential Property Management, Lettings, Housing Lets, Serviced Accommodation, or a similar residential property management environment.
- Demonstrated experience managing residential rental properties throughout the tenancy lifecycle, including tenancy administration, tenant relations, repairs and maintenance coordination, and property compliance.
- Strong understanding of UK property management practices, landlord and tenant responsibilities, and relevant housing legislation.
- Experience coordinating contractors, suppliers, and third-party service providers to deliver high-quality property management services.
- Experience managing multiple properties or a property portfolio while maintaining service standards and meeting operational deadlines.
- Proficiency in Google Workspace, ClickUp, property management software, and cloud-based systems.
- Comfortable using AI-powered tools and technology to improve productivity, automate routine tasks, and enhance operational efficiency.
- Excellent written and verbal English communication skills.
- Willingness to work UK mid-shift hours and undertake a mandatory six (6) month UK secondment, subject to business requirements and visa eligibility.
Benefits
Comp & perks- GBP 450-550 monthly basic salary
- SSS, PHILHEATH & PAGIBIG
- Paid Leaves up to 25 days annually
- Work Equipment Subsidy
- HMO Coverage
- Rewards and Perks
- Performance Bonus
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Tenancy AdministrationProperty Compliance MonitoringRepairs CoordinationPortfolio ManagementResidential Lettings
Soft Skills
Customer ServiceRelationship BuildingCommunication Skills