Customer Support

• Handling customer inquiries via email, phone, or chat — quickly, empathetically, and solution-focused.
• Explaining the platform and assisting with questions about usage, setup, or features.
• Documenting inquiries in the CRM (Salesforce) and updating the knowledge base.
• Working closely with Sales and Product to relay customer feedback and identify areas for improvement.
• Contributing ideas to improve and increase the efficiency of support processes.

Customer Support Agent

Customer Service, Junior Clerk – Real Estate Appraiser

Customer Service Representative, Dutch

Customer Service & Administrative Clerk, Junior Real Estate Appraiser

Support Agent – Customer Service Representative

Customer Service Specialist