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Patient Outreach Coordinator, Bilingual
Cosán Group. Educate patients over the phone about insurance-sponsored programs that can help manage their chronic conditions .
Posted 5/7/2026full-timeRemote • North Carolina, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $17 - $21 per hourWebsite
About the role
Key responsibilities & impact- Educate patients over the phone about insurance-sponsored programs that can help manage their chronic conditions
- Introduce supplementary services such as CCM, BHI and, Principal Care Management (PCM)
- Meet or exceed daily call expectations and enrollment goals
- Empower patients by guiding them in their healthcare journey and advocating for their needs
- Document all patient interactions accurately and compliantly in the electronic record system
- Work collaboratively with a supportive and mission-driven team
Requirements
What you’ll need- Entry-level work experience in a customer service, sales, healthcare enrollment, or call center role
- Bilingual Spanish/English
- Intermediate to advanced computer skills with proficiency in Microsoft Outlook and Office
- Strong problem-solving, organizational, and time-management skills
- A positive attitude with the ability to adapt quickly to new processes and priorities.
- Must reside in the United States.
Benefits
Comp & perks- Paid Time Off + Company Holidays
- Medical, Dental, Vision Insurance
- Complimentary Life Insurance
- 401(k) Plan
- Optional Short-Term, Long-Term Disability, Critical Illness & Accident coverage
- Employee Assistance Program including mental health resources
- Company-provided equipment (laptop, monitor, headset, etc.)
ATS Keywords
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Soft Skills
problem-solvingorganizationaltime-managementpositive attitudeadaptability