Head of Sales – Success

CORTO

Local commercial leader responsible for establishing LawConnect's UK presence and managing sales. Focused on building relationships with law firms and driving local growth.

Posted 7/16/2026full-timeLondon • 🇬🇧 United KingdomLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building and managing high-performing sales and customer success teams, with a focus on developing effective sales processes and customer journeys. Proven ability to drive B2B customer acquisition and growth through strategic relationship management and data-driven decision-making.

Highest-signal resume keywords

Sales LeadershipCustomer Success ManagementB2B Customer AcquisitionSales Process DevelopmentTeam Coaching

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ProcessCustomer Journey DevelopmentForecasting SkillsData AnalysisMarket Development

Soft Skills

Commercial JudgementCoachingRelationship Management

Tools & Technologies

Reporting DashboardsPlaybooks

Industry Keywords

UK Law Firm AcquisitionRevenue FunctionAccount ManagementPipeline ManagementActivation Growth

About the role

Key responsibilities & impact

Build, coach and manage a high-performing frontline team across sales, onboarding and customer success.
Create and execute the UK law firm acquisition plan – with clear targets for pipeline, conversion, activation and paying firm growth.
Personally lead important early sales conversations and strategic firm relationships.
Build a repeatable sales process that converts suitable firms into active, paying customers.
Develop clear customer journeys from initial interest through to activation, retention and account growth.
Build practical playbooks, reporting, dashboards and operating rhythms for the UK team.
Provide market feedback and commercial insight to help shape pricing, product priorities and the UK growth strategy.

Requirements

What you’ll need

Experience leading Sales, Customer Success, Account Management or a combined revenue function.
A strong track record of winning B2B customers and growing commercial relationships over time.
Experience recruiting, managing and coaching frontline teams.
Experience building a new market, team, territory or go-to-market function.
Strong commercial judgement, forecasting skills and comfort working with targets and data.
Experience building sales processes, customer journeys, playbooks and reporting.

Benefits

Comp & perks

Your work matters. We solve real world problems that improve and support local, everyday law firms. So they can do their best work for the people in the communities they serve.
Make an impact. You won’t be another ‘cog in the wheel’ here. We give full trust and autonomy for you to be heard, to work on big & complex projects – and to make a real difference.
Work with a group of authentic, passionate people who love what they do.
Genuine startup energy - small team, fast decisions, real trajectory, backed by one of the largest legal software companies in the world.
Flexible and hybrid working. We engage, share, and collaborate on ideas and workflows.
Career and learning opportunities - we move fast and need smart people to get us where we're going. We are a scaling business and looking for people who want to grow with us.
Have fun with us. Celebrations. Socials. Sports teams. Access to sailing and yacht events.
We value your well-being - an £80 monthly gym contribution, private health insurance and other perks.
Work in a new, beautiful office space – with breakfast, lunch and snacks every week.
Access to LEAP Home - a program unique to LEAP to support you in buying your primary residence.