RN Inbound Agent

Cortex

Remote RN Inbound Agent assisting hurricane victims with insurance claims via phone calls. Providing guidance on claim processes while demonstrating empathy and professionalism.

Posted 6/29/2026contractRemote • 🇺🇸 United StatesMid-LevelSenior💰 $25 per hourWebsite

About the role

Key responsibilities & impact

Receive and manage inbound phone calls from policyholders affected by hurricanes
Gather accurate and detailed information about insurance claims
Provide clear and concise guidance on claim submission procedures
Demonstrate empathy and professionalism while assisting individuals during challenging times
Collaborate with team members to ensure efficient call handling and issue resolution

Requirements

What you’ll need

Current and active US RN license
Reside within the United States
Willingness to accept a temporary contract in the event of a hurricane or natural disaster
Availability to complete an 8-hour training course and commence work within 72 hours of activation
Excellent communication skills to interact with policyholders with empathy and professionalism
Quick learner with the ability to adapt to new platforms and technologies rapidly
Computer savvy, capable of navigating new systems efficiently

Benefits

Comp & perks

Opportunity to contribute to disaster response efforts and provide valuable support to those in need
Flexible remote work arrangement, allowing you to work from the comfort of your own home
Training and resources provided to ensure your success in the role

ATS Keywords

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Applicant Tracking System Keywords

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Certifications

Current US RN License