Senior Customer Success Consultant – Growth, Enterprise
Cortex
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • Brazil
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Job Level
Tech Stack
About the role
- Monitor and relentlessly manage customer health and project relevance;
- Thoroughly understand the product and ecosystem;
- Recommend paths and alternatives for the client;
- Act as the client's voice to other teams within the company;
- Co-manage internal teams, ensuring delivery and deadlines;
Requirements
- Bachelor's degree or equivalent;
- Experience with Business Intelligence tools (Power BI, Tableau or similar);
- Understanding of business challenges and problem-solving;
- Adaptability and willingness to learn;
- Experience working with large enterprise clients;
- Previous experience consulting in Sales, commercial planning, market intelligence, RevOps, Sales Ops, or Marketing;
Benefits
- Meal or food allowance;
- Wellhub / Total Pass;
- Home-office allowance;
- Health insurance and dental plan (dental optional);
- Childcare assistance (up to the child's 6th birthday);
- Extended maternity, paternity, and adoptive leave;
- Life insurance;
- Birthday day off;
- Family Day;
- Mental health break;
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Business IntelligencePower BITableauconsultingcommercial planningmarket intelligenceRevOpsSales OpsSales
Soft Skills
customer health managementproblem-solvingadaptabilitywillingness to learncommunicationteam managementdeadline management
Certifications
Bachelor's degree