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Customer Service Specialist
Corteva AgriscienceCustomer Service Representative managing order fulfillment and customer service efforts for Corteva Agriscience. Collaborating with dealers and internal teams to ensure seamless delivery and resolution.
About the role
Key responsibilities & impact- Serve as the primary point of contact between dealers, sales, and cross‑functional partners
- Manage complex customer orders across multiple sourcing locations, transportation modes, and products
- Own service resolution end‑to‑end, leading corrective actions when issues arise
- Train and support dealers and field teams on SeedWare order and account management
- Championing the customer experience while balancing business priorities
- Collaborate closely with CSS peers and Sales teams to deliver seamless service
Requirements
What you’ll need- High school diploma or equivalent required; Associate degree preferred
- Experience in customer service, supply chain, planning, invoicing, or related functions
- Strong communication and relationship-building skills
- Comfort with technology, including Microsoft Office, and ability to learn new systems
- Ability to manage competing priorities with a sense of urgency
- Confidence in addressing customer issues and driving solutions
Benefits
Comp & perks- Health benefits for you and your family on your first day of employment
- Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays
- Excellent parental leave which includes a minimum of 16 weeks for mother and father
- Future planning with our competitive retirement savings plan and tuition reimbursement program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicesupply chainplanninginvoicingorder management
Soft Skills
communicationrelationship-buildingproblem-solvingtime managementurgency
Certifications
high school diplomaAssociate degree