Fraud Detection Analyst

CorServ

Fraud Detection Analyst working remotely to verify suspected fraudulent authorizations and collaborate with Fraud Analyst and Risk Manager. Maintaining professionalism and working with minimal supervision in a team environment.

Posted 5/5/2026full-timeRemote • Alabama, Florida, Iowa, Kentucky, New York, North Carolina, Tennessee, Texas, Wisconsin, Wyoming • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Work cases making outbound calls to verify suspected fraudulent authorizations
Work chargeback and dispute cases for VISA and Mastercard programs as needed
Work closely with the Fraud Analyst and Risk Manager to identify fraud patterns and resolve trends
Review FDWC cases
Make outbound calls/emails to cardholder to verify authorizations
Review suspect payments
Review active fraud patterns as needed
Act as secondary to Fraud Analyst for administration
Other duties as assigned

Requirements

What you’ll need

Strong analytical, logical, and problem-solving skills
Strong verbal and written communications
Strong organizational skills
Ability to multitask and work with minimal supervision within a team environment
Ability to maintain a high level of professionalism in a fast-paced environment
Ability to interact successfully with all members of the team in a remote environment
Remain focused on the task at hand while remaining available for assistance with additional tasks as they arise
Ability to interact in a professional manner with cardholders via phone and email
Authorization fraud experience
Defense Edge experience
BS/BA preferred
Ability to work within CorServ's footprint (AL, FL, GA, IA, KY, NE, NC, TN, TX, WI, WY)

Benefits

Comp & perks

Competitive compensation package
Company-paid benefits package including medical, dental, and vision
Generous PTO plan
401k match
Ability to work in a remote environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

authorization fraud experiencechargeback processingdispute resolutionfraud pattern analysis

Soft Skills

analytical skillsproblem-solving skillsverbal communicationwritten communicationorganizational skillsmultitaskingprofessionalismteam collaboration