CorServ

Frontend Engineer

• Design, build, and optimize modern web interfaces using Angular and PrimeNG
• Collaborate with a cross-functional team (UX, backend, product, QA) to create intuitive and secure applications
• Consume and integrate RESTful APIs with seamless UI components
• Lead or contribute to key projects that support business-critical operations
• Stay ahead of the curve on best practices, design trends, and emerging tech
• Operate in an Agile/Scrum environment with short feedback loops and continuous delivery
• Create and maintain technical documentation that actually gets read
• Bring your ideas to the table — innovation is not only welcomed but expected

Senior Frontend Developer

Customer Support

• Manage the client support email/ticketing inbox, ensuring timely and accurate resolution of account maintenance and research requests while identifying trends to refine workflows and enhance service delivery
• Proactively identify opportunities to improve processes, streamline workflows, and implement efficiencies that enhance both client experience and internal operations
• Communicate client needs to appropriate departments and provide responses back to the clients promptly
• Assist with distributing approved program-wide communications
• Create and maintain department procedures and documentation, focusing on accuracy and usability
• Manage and complete various account maintenance and research requests with a focus on reducing rework and improving turnaround times
• Understand the complexity of our program, credit card processes and procedures and apply this knowledge to suggest enhancements that simplify client and internal workflows
• Partner with the Client Relations Managers to support client requests and training, incorporating feedback into process and training improvements
• Leverage internal resources to build and maintain a strong relationships with clients and colleagues
• Support the onboarding process for new clients, contributing to streamlined implementation
• Participate in the planning and execution of special projects, bringing forward ideas that enhance efficiency, automation, and overall program effectiveness

Senior Frontend Developer

Client Support Specialist