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About the role
Key responsibilities & impact- Own the commercial relationship for your client base with a focus on maintaining and growing revenue
- Build and maintain strong relationships with your customer stakeholders
- Meet with customers virtually and in person when appropriate to drive a consultative and partner-based sales approach
- Achieve assigned sales targets by collaborating with customer success to deliver best-in-class brand protection services
- Manage renewal of contracts, commercial discussions, and the annual customer contract and renewal cycle
- Negotiate and execute contracts to maximize annual recurring revenue
- Manage risk assessment plan for your account book with next steps and actions in place for accounts identified at risk
- Keep Salesforce and other support tools updated with timely, relevant, and accurate information
- Collaborate with sales team and other commercial team members to identify and grow opportunities within your account book
- Keep up to date with all major product updates and be able to articulate their value to our clients
Requirements
What you’ll need- Previous experience in B2B Sales, Account Management, or Customer Success roles with commercial responsibility
- Experience managing quotas and consistent sales performance regarding retention and revenue targets
- Track record of meeting and exceeding revenue targets
- Experience working in technology or SaaS companies, preferably in the IP space
- Strong research, problem-solving and analytical skills
- Ability to create clear messaging to articulate and promote the business use cases of new technology
- Experience delivering business cases, account plans, and regular business reviews
- Able to collaborate with cross functional teams
- Demonstrable knowledge of procurement, contract process and negotiation
- Willingness to travel about 25%
Benefits
Comp & perks- Flexible work environment
- Opportunities to travel to client meetings
- Join committees to advocate for brand owners
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales Performance ManagementContract Process KnowledgeRisk Assessment PlanningBusiness Case DevelopmentAnalytical Skills
Soft Skills
Relationship BuildingProblem-SolvingCollaborationClear Messaging
