Customer Success Manager – Brand Protection

Corsearch

Customer Success Manager managing global brand protection and safeguarding revenue for recognizable brands. Collaborating with cross-functional teams to protect brand integrity and drive client strategies.

Posted 6/25/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own the Customer Journey: Manage a portfolio of 10 to 14 accounts
Translate Data into Value: Build compelling stories for client stakeholders
Drive Revenue Retention: Identify growth opportunities and ensure seamless renewals
Be the Cross-Functional Bridge: Collaborate daily with Operations, Technical Delivery, and Engineering teams
Navigate the Storm: Handle high-pressure client escalations with empathy and clarity

Requirements

What you’ll need

Previous experience in Customer Success or Account Management (ideally within the IP or legal tech space)
Client-Facing Confidence: You aren’t afraid of jumping on calls alone
Analytical Storytelling: You can explain the 'why' behind technical data clearly
Operational Agility & Proactivity: Self-starter who can move from high-level strategy to data analysis
The Global Tech Mindset: Thrive in a fast-paced, collaborative technology firm

Benefits

Comp & perks

Global Impact: Trusted by over 5,000 customers worldwide
Collaborative Culture: Inclusive environment where diverse perspectives thrive
Mission-Driven Purpose: Commitment to protecting consumers and their trust in brands

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

client-facing confidenceanalytical storytellingoperational agilityproactivityempathyclaritycollaborationself-starterhigh-pressure managementstrategic thinking