P2P Appeals Coordinator

CorroHealth

Coordinator scheduling payer peer-to-peer calls and documenting cases for CorroHealth, a healthcare revenue-cycle solutions provider. Supporting appeals, case entry, and payer communications remotely.

Posted 8/19/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in call center operations, including scheduling and documenting payer interactions, while maintaining HIPAA compliance. Exhibits strong communication skills and the ability to multitask effectively in a fast-paced environment.

Highest-signal resume keywords

Call Center ExperienceUnderstanding of Denials ProcessesProficient in MS Word and ExcelStrong Verbal and Written Communication SkillsHIPAA/HITECH Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Typing Speed of 30 WPMExcel FormulasDocumenting InformationData EntryPayer Portal AccessHospital EMR AccessDetail-OrientedMultitaskingProblem SolvingInitiative

Soft Skills

Strong Communication SkillsAbility to Work IndependentlyTeam CollaborationAttention to DetailFast-Paced Adaptability

Tools & Technologies

CorroHealth Proprietary SystemMultiple Databases

Industry Keywords

MedicareMedicaidCommercial/Managed CareHIPAAHITECH

About the role

Key responsibilities & impact

Call payers to schedule Peer to Peer calls with CorroHealth Medical Directors
Call payers on cases past the Peer to Peer scheduled time frame
Document information from payer calls in CorroHealth’s proprietary system
Enter account status into multiple databases
Support case entry, Peer to Peer, and appeals functions within the department
Work independently while collaborating within a team setting
Perform other duties as assigned
Spend approximately 90% of the workday on the phone

Requirements

What you’ll need

High School Diploma or equivalent required
Bachelor’s degree preferred
Call center experience preferred
Understanding of denials processes for Medicare, Medicaid, and Commercial/Managed Care product lines is a plus
Prior experience accessing hospital EMRs and payer portals preferred
Proficient in MS Word and Excel
Ability to use Excel formulas such as adding, subtracting, and multiplying
Ability to copy and paste in cells and create multiple worksheets within a workbook
Accurate keyboard skills
Minimum typing speed of 30 wpm
Strong verbal and written communication skills
Detail-oriented and able to multitask across multiple screens and programs
Ability to problem solve, seek resolution, and take initiative
Ability to work independently and as part of a team
Ability to work in a fast-paced environment
Ability to keep client and sensitive information confidential
Strict adherence to HIPAA/HITECH compliance
Must be available Monday–Friday, 11:00 AM–8:00 PM EST
Must reside in the United States

Benefits

Comp & perks

Competitive hourly salary
Medical/Dental/Vision Insurance
Equipment provided
401k matching (up to 2%)
PTO: 80 hours accrued, annually
9 paid holidays
Tuition reimbursement
Professional growth and more!