Appeals Coordinator – Peer to Peer

CorroHealth

Appeals Coordinator scheduling peer-to-peer reviews and documenting payer information for CorroHealth, a healthcare revenue-cycle services company. Supporting case entry, appeals operations, and account-status tracking remotely across the United States.

Posted 8/5/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in call center operations, including scheduling and documenting payer interactions, while adhering to HIPAA/HITECH compliance. Exhibits strong communication skills and the ability to multitask effectively in a fast-paced environment.

Highest-signal resume keywords

Call Center ExperienceUnderstanding of Denials ProcessesProficient in MS Word and ExcelStrong Verbal and Written Communication SkillsHIPAA/HITECH Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Typing Speed of 30 WPMExcel FormulasData EntryDocumenting InformationAccount Status Entry

Soft Skills

Detail-OrientedProblem SolvingInitiativeTeam PlayerMultitasking

Tools & Technologies

CorroHealth Proprietary SystemHospital EMRsPayer Portals

Industry Keywords

MedicareMedicaidCommercial/Managed CareClient Confidentiality

About the role

Key responsibilities & impact

Call payers to schedule Peer to Peer calls with CorroHealth Medical Directors
Call payers on cases that are past the Peer to Peer scheduled time frame
Document information from payer calls in CorroHealth's proprietary system
Enter account status into multiple databases
Support case entry, Peer to Peer, and appeals functions within the department
Work independently while collaborating within a team setting
Perform other duties as assigned
Spend approximately 90% of the day on the phone

Requirements

What you’ll need

High School Diploma or equivalent required
Bachelor's degree preferred
Call center experience preferred
Understanding of denials processes for Medicare, Medicaid, and Commercial/Managed Care product lines is a plus
Prior experience accessing hospital EMRs and payer portals preferred
Proficient in MS Word and Excel
Able to use Excel formulas including addition, subtraction, and multiplication
Able to copy and paste in cells and create multiple worksheets within a workbook
Accurate keyboard skills
Minimum typing speed of 30 WPM
Strong verbal and written communication skills
Detail-oriented and able to multitask across multiple screens and programs
Able to problem solve, seek resolution, and take initiative
Able to work independently and as a team player
Able to work in a fast-paced environment
Must keep client and sensitive information confidential
Strict adherence to HIPAA/HITECH compliance
Must be able to work Monday–Friday, 10:00 AM–7:00 PM EST
Must be able to work at a computer terminal for 6–8 hours per day
Infrequently, able to lift and move material weighing up to 20 lbs.

Benefits

Comp & perks

Competitive hourly salary
Medical/Dental/Vision Insurance
Equipment provided
401k matching (up to 2%)
PTO: 80 hours accrued, annually
9 paid holidays
Tuition reimbursement
Professional growth and more!