Coordinator, P2P Appeals

CorroHealth

Remote P2P Appeals Coordinator scheduling payer calls and documenting case information for CorroHealth. Supporting hospital revenue-cycle operations through appeals, databases, and payer portals.

Posted 8/5/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in call center operations, including scheduling and documenting payer interactions, while adhering to HIPAA/HITECH compliance. Capable of multitasking in a fast-paced environment and utilizing MS Word and Excel for data management.

Highest-signal resume keywords

Call Center ExperienceUnderstanding of Denials ProcessesProficient in MS Word and ExcelStrong Verbal and Written Communication SkillsHIPAA/HITECH Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Call SchedulingDocumenting InformationData EntryTyping Speed of 30 WPMAccurate Keyboard Skills

Soft Skills

Detail-OrientedProblem-SolvingInitiativeTeam PlayerAbility to Multitask

Tools & Technologies

CorroHealth Proprietary SystemHospital EMRsPayer Portals

Industry Keywords

MedicareMedicaidCommercial/Managed CareHIPAAHITECH

About the role

Key responsibilities & impact

Call payers to schedule Peer to Peer calls with CorroHealth Medical Directors
Call payers on cases that are past the Peer to Peer scheduled time frame
Document information from payer calls in CorroHealth proprietary system
Enter account status into multiple databases
Support case entry, Peer to Peer, and appeals functions within the department
Work independently while collaborating within a team setting
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma or equivalent required
Bachelor’s degree preferred
Call center experience preferred
Understanding of denials processes for Medicare, Medicaid, and Commercial/Managed Care product lines is a plus
Prior experience accessing hospital EMRs and payer portals preferred
Proficient in MS Word and Excel, including formulas, copying and pasting in cells, and creating multiple worksheets
Accurate keyboard skills
Minimum typing speed of 30 wpm
Strong verbal and written communication skills
Detail-oriented and able to multitask across multiple screens and programs
Ability to problem-solve, seek resolution, and take initiative
Ability to work independently and as a team player
Ability to work in a fast-paced environment
Ability to keep client and sensitive information confidential
Strict adherence to HIPAA/HITECH compliance
Ability to work Monday–Friday, 11:00 AM–8:00 PM EST
Ability to perform computer-based work for 6–8 hours daily
Infrequent ability to lift and move materials weighing up to 20 lbs

Benefits

Comp & perks

Competitive hourly salary
Medical/Dental/Vision Insurance
Equipment provided
401k matching (up to 2%)
PTO: 80 hours accrued, annually
9 paid holidays
Tuition reimbursement
Professional growth and more!