Insurance Specialist – Level 2

CorroHealth

Insurance Specialist II responsible for resolving insurance balances on hospital and physician patient accounts. Ensuring cash recovery in compliance with guidelines in a remote role within Honolulu, HI.

Posted 7/14/2026full-timeRemote • Hawaii • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing insurance receivables and resolving patient accounts while ensuring compliance with federal and state regulations. Strong communication and problem-solving skills are essential for effective interaction with patients, hospitals, and insurance companies.

Highest-signal resume keywords

Health Care Receivables ExperienceInsurance Account ResolutionData Management SkillsExcellent Communication SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance Account ManagementPatient Accounting SoftwareNumeracy SkillsAdministrative ProceduresQuality Scoring and Accuracy

Soft Skills

Problem-Solving SkillsTeam CollaborationAttention to Detail

Certifications & Qualifications

High School Diploma

Industry Keywords

HIPAAFDCPAPrivacy ActFCRACash Recovery Goals

About the role

Key responsibilities & impact

Review and resolution of outstanding insurance balances on hospital or physician patient accounts
Manage assigned insurance receivables to achieve business line expectations
Meet productivity standards as outlined by business line
Achieve minimum work quality scoring and accuracy on all accounts worked
Complete timely follow-up on assigned accounts
Ensure cash recovery goals are met
Ensure insurance accounts are resolved within 90 days of placement
Document actions taken and next steps for account resolution
Prepare appeals for payment to insurance company when appropriate
Maintain high quality account handling per client standards
Comply with all federal and state rules and regulations governing phone calls and collections including HIPAA, FDCPA, Privacy Act, FCRA

Requirements

What you’ll need

1 year of experience in a health care receivables environment
High School Diploma
Excellent oral and written communication skills
Basic computer skills
Familiarity with widely used patient accounting software
Data management skills
Attention to detail and accuracy
Good problem-solving skills
Ability to communicate successfully with patients, hospitals, insurance companies and Xtend Employees
Able to work individually and as part of a team
Proficient in numeracy skills and above average knowledge of administrative procedures

Benefits

Comp & perks

Professional development
Continuing education
Training sessions