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Patient Services Representative
CorroHealthPatient Services Representative assisting patients in navigating healthcare systems while processing referrals. Training provided for individuals interested in healthcare revenue cycle careers.
About the role
Key responsibilities & impact- Serves in a trainee capacity, receiving formal and on-the-job training to assist patients navigate through the healthcare system
- Responsible for reviewing and processing all incoming and outgoing referrals
- Tracking referral status and ensuring timely follow up
- Complete patient registration by obtain and verify health plan coverage
- Maintain quality scoring and accuracy on all accounts worked
Requirements
What you’ll need- High School or equivalent
- Minimum of 1 year of Access Registration or front office physician healthcare experience
- Minimum of 3 year in hospital or physician operation
- Minimum of 1 year of basic computer skills to include MS Office apps: Outlook, Word, Excel
- Epic hospital system experience
- Knowledge of communication regulations relating to HIPAA and TCPA and other FCC requirements
- Experience with Insurance payers (Medicare, Medicaid, Commercial, Workers Compensation) preferred
- Remote working experience
Benefits
Comp & perks- Medical/Dental/Vision Insurance
- 401k program
- PTO: 80 hours accrued, annually
- 9 paid holidays
- Tuition reimbursement
- Professional growth and more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Access Registrationpatient registrationbasic computer skillsMS OfficeEpic hospital systeminsurance payer experience
Soft Skills
communicationorganizationattention to detail