Senior Director, Clinical Solutions

CorroHealth

Senior Director overseeing quality assurance and client satisfaction at CorroHealth. Focused on denials management with leadership in the healthcare revenue cycle.

Posted 6/10/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Ensure production and quality metrics are met for all clients, while ensuring positive staff morale and development
Work closely with AVP to meet client expectations
Partner with Managers & Supervisors to ensure that Team Member engagement, performance and development are top priority
Partner with Managers & Supervisors to create and document best policies and guidelines for effective performance
Partner with AVP on client engagement tasks, which include creating and presenting reporting packages
Ensure production, quality and effective scores are accurately captured, tracked, and feedback is provided to Team Members in a clear and timely manner
Oversee that team special projects are executed in a timely and effective manner to ensure quality for client health
Guide and develop Supervisors in all aspects of Team Member performance management including developing effective action plans, addressing performance challenges in a positive and supportive manner
Calibrate audit process to ensure quality check is maintained
Communicate with management on team member performance/improvement opportunities
Work closely with leadership to ensure best training practices are executed

Requirements

What you’ll need

At least five years of relevant work experience, including direct people management
Previous experience in a client facing role on the provider side of the healthcare domain
MUST have denials management experience on the provider side of the healthcare domain
DRG Downgrade experience highly preferred
Strong knowledge of the Revenue Cycle Management industry
Experience managing a remote hourly workforce preferred
Basic Outlook, Word and Power Point skills (ability to create emails, schedule meetings and prepare documents and presentations)
Intermediate Excel skills (knowledge of functions such as vlookup, sumif, countif, pivot tables, basic formulas)
Must possess excellent organizational, problem solving, critical thinking, conflict resolution and management skills
Ability to work both independently and with a team
Ability to actively listen and effectively express ideas verbally and in writing
Ability to plan, organize and distribute work assignments
Ability to train, mentor, lead, motivate and develop team members

Benefits

Comp & perks

Professional development opportunities
Investment in personal growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

denials managementDRG downgradeRevenue Cycle ManagementExcelvlookupsumifcountifpivot tablesOutlookWord

Soft Skills

organizational skillsproblem solvingcritical thinkingconflict resolutionmanagement skillsactive listeningverbal communicationwritten communicationteamworkleadership