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Manager, Appeal Shipment Teams
CorroHealthManager overseeing Appeals Shipment Teams to enhance quality assurance and communication. Focusing on multi-payer operations and process improvement within the revenue cycle.
About the role
Key responsibilities & impact- Oversee (2) Supervisors and the quality assurance, documentation completeness, regulatory adherence across pre- and post- shipment workflows
- Develop and refine workflows to enhance turnaround time, quality assurance, and escalation management
- Oversee communications for the Appeals Pre- and Post- Shipment divisions
- Serve as the key liaison between Operations, Quality, and Leadership
- Partner with senior leadership to identify process improvement opportunities
- Analyze root causes of resubmissions, rework, and rejected/returned appeals
Requirements
What you’ll need- Experience in multi-payer, multi-state appeals operations
- Familiarity with Payer Portals, workflow tools, and automation initiatives
- Experience implementing SOPs, QA programs, or operational transformations
- Process improvement experience
Benefits
Comp & perks- Health insurance
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
workflow developmentquality assuranceregulatory adherenceprocess improvementroot cause analysisSOP implementationQA program developmentoperational transformation
Soft Skills
leadershipcommunicationcollaborationproblem-solving