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Coordinator, Clinical Client Services
CorroHealthClient Service Coordinator supporting internal and external clients by managing requests and communications. Maintaining client relationships through effective interactions and operational reports.
About the role
Key responsibilities & impact- The Client Service Coordinator plays a key role in supporting both internal and external clients by managing a high-volume email inbox
- Ensure timely acknowledgment of incoming messages and tracking follow-up actions and deliverables
- Serve as the primary point of contact for confirming receipt of emails in a high-volume inbox supporting both internal and external clients
- Provide timely updates to internal and external clients regarding progress toward issue resolution
- Support special projects as assigned, ensuring timely completion and quality outcomes
- Monitor and create operational reports to ensure process accuracy and flag discrepancies
- Create and maintain client-facing training materials and reference documentation.
Requirements
What you’ll need- High School Diploma or equivalent required
- Bachelor’s degree preferred
- Experience working with Salesforce and/or EMR’s preferred
- 1+ years of client services skills required
- Business Analyst and/or Project Management experience preferred
- Highly Proficient in MS Outlook, Word, and Excel
- Accurate keyboard skills
- Demonstrated ability to present and communicate ideas clearly via email
- Excellent time management, organizational, and prioritization skills
- Ability to balance multiple priorities.
Benefits
Comp & perks- We seek to create an environment that cultivates your professional development and personal growth
- We build long-term careers by investing in YOU.
- Strong communication skills are required as interactions with clients are done via phone/web meetings and emails.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesforceEMRMS OutlookMS WordMS Excelkeyboard skillsclient servicesbusiness analysisproject management
Soft Skills
communicationtime managementorganizational skillsprioritizationability to balance multiple priorities
Certifications
High School DiplomaBachelor's degree