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Patient Communications Representative
CorroHealthCustomer Communications Representative managing patient accounts for a healthcare company. Performing customer service activities and ensuring compliance with regulations while collecting payments.
About the role
Key responsibilities & impact- Perform customer service activities to collect patient accounts receivables
- Communicate with patients via multiple channels to obtain payments
- Resolve non-routine issues and answer patients' questions
- Maintain accurate documentation of contacts made for accounts
Requirements
What you’ll need- Experience in customer service
- Strong communication skills
- Proficiency with telephone systems
- Ability to negotiate arrangements
- Knowledge of federal and state regulations
Benefits
Comp & perks- Professional development
- Opportunities for personal growth
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Soft Skills
customer servicecommunication skillsnegotiation