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Account Management Coordinator
CorroHealthAccount Manager Assistant supporting the Operations Team with administrative and clerical assistance. Helping with client meetings, data management, and regulatory compliance in a remote capacity.
About the role
Key responsibilities & impact- Contribute to troubleshooting and create solutions for PTT/NSA tools.
- Assist in the management of calendars by scheduling and coordinating internal and client meetings to ensure optimal use of time as needed.
- Upon request, address calls, emails, and correspondence on behalf of the AE and PTT/NSA Team.
- Respond to routine inquiries and prioritize/escalate issues by forwarding messages to appropriate leadership and teams.
- Aid in the preparation of meeting agendas, presentations, and materials as needed.
- Take meeting minutes, distribute agendas, and follow up on action items as requested.
- Support in updating and maintaining the PARA Data Editor (PDE) Customer Relationship Management (CRM) and Client Access with accurate and up-to-date client information.
- Assist in data entry and report generation if requested.
- Help with client password resets and guidance.
- Become proficient with Price Transparency and NSA regulations and tools and apply knowledge as CMS makes changes.
- Assist in external client PTT audits.
- Contribute to a culture that values knowledge sharing, improving, best practices, quality results, client services, and team efforts.
Requirements
What you’ll need- Strong technical skills and experience with Microsoft Suite (e.g., PowerPoint, Excel, Word, Outlook, etc.)
- Minimum of 3 years of experience with healthcare providers or in the healthcare segment
- Minimum of 3 years of experience working in customer support or in an administrative assistant role
- General knowledge of HCPCS, CPT®, and Revenue Codes
- Basic knowledge of CMS regulations regarding Price Transparency and the CMS No Surprise Act.
- Must have achieved a High School Diploma or GED
Benefits
Comp & perks- Health insurance
- Professional development opportunities
- Remote work options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryreport generationtroubleshootingcalendar managementmeeting preparationclient password resetsknowledge of HCPCSknowledge of CPTknowledge of Revenue Codesknowledge of CMS regulations
Soft Skills
communicationorganizationprioritizationteam collaborationclient serviceknowledge sharingproblem-solvingattention to detailtime managementadaptability
Certifications
High School DiplomaGED