
Patient Communications Representative – Part Time
CorroHealth
part-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
About the role
- Perform customer service activities to service and collect patient accounts receivables
- Achieve assigned goals for resolutions, call quality, productivity standards
- Negotiate payment arrangements with patients
- Research accounts and resolve issues of a non-routine nature
Requirements
- Customer service experience
- Ability to communicate with patients via phone, email, chat, text
- Knowledge of federal and state regulations governing collections including HIPAA, FDCPA, Privacy Act, FCRA
Benefits
- Professional development
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunicationnegotiationproblem-solving