Corporate Travel Management (CTM) Group

Executive Director, Sales & Customer Success

Corporate Travel Management (CTM) Group

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $90,000 - $100,000 per year

Job Level

Lead

About the role

  • Lead and manage up to the Senior Vice President level, collaborating across internal CTM stakeholders and globally with 1000 Mile Travel Group.
  • Develop and execute strategic sales plans in alignment with company goals, including the growth of client sales and independent contractor prospects.
  • Whilst the role of Executive Director is to lead the team in growth and retention there will be a portion of this role that is dedicated to it’s own pipeline of winning and securing clients.
  • Prepare and analyze business generation strategies to identify growth opportunities and gaps, leveraging data insights and market trends.
  • Lead the Sales and Account Management team, providing sales coaching and development to enhance the skills of team members and travel experts.
  • Support the network with client-facing sales expertise to win new business and ensure alignment with strategic business directions.
  • Develop innovative initiatives to strengthen 1000 Mile Travel Group's value proposition.
  • Monitor competitors and provide market intelligence, including analyzing marketing trends and data to maintain a competitive edge.
  • Utilize and capitalize on internal software, technology, and platforms to support, grow, and excel in expanding this part of the business.
  • Leverage technology solutions for efficient client management, sales tracking, and performance analysis, including analyzing data to forecast trends.
  • Represent 1000 Mile Travel Group with integrity at industry functions, leveraging opportunities to market the company effectively.
  • Utilize brand and IP strategies to promote the company to potential clients, both in-person and online.
  • Own the Account Management strategy, ensuring the team is skilled to retain clients and manage a selection of 1000MTG clients personally.
  • Support travel experts by providing advice and management expertise for clients with $1 million+ in spend.
  • Drive performance goals as outlined in the Individual Performance Plan.
  • Engage in succession planning for future sales roles and support project work with the SVP.

Requirements

  • College degree or equivalent experience
  • 3 + years of work experience in B2B sales with proven ability to meet or exceed quota.
  • Demonstrated prior success in selling and managing corporate travel is preferred.
  • Experience in consultative, solution-based selling.
  • Proven successful track record in sales within the travel industry.
  • Strong financial and business acumen
  • Understanding the needs of independent contractors and small to mid-sized customers value in today's market.
  • Passion for sales and a demonstrated ability to build and nurture client relationships.
  • Demonstrated ability to communicate, present and influence credibly and effectively.
  • Working knowledge of agency operations to look credible in front of clients and internal operational teams.
  • Ability to work independently, developing action plans and implementing goals and objectives.
  • Self-driven and able to work independently with minimal supervision.
  • Excellent negotiation skills and high level of business acumen.
  • Previous experience selling travel technology.
  • Existing travel supplier network.
  • Existing customer lead pool.
  • Not afraid of cold calling and short life cycles of leads.
  • Excellent time management and problem-solving skills.
  • Strong interpersonal skills.
  • Strong analytical and presentation skills.
  • Strong commercial skills.
  • Account management / partnership experience is preferred
Benefits
  • Company Paid Basic Life & AD&D Insurance
  • Company Paid Short-Term Disability
  • Voluntary Long-Term Disability Insurance
  • Robust Wellness Program with incentives available to save money on your medical insurance premiums.
  • Supplemental Life; Accident; Cancer; Critical Illness; Identity Theft Protection and Legal Coverage
  • Three medical plan offerings including a High Deductible Health Plan, HMO plan (available in select states) and a Co-Pay medical plan.
  • Health Savings Account (HSA) with company core contribution and match, on a per pay period basis if enrolled in the HDHP medical plan.
  • Flexible Spending Accounts
  • Dependent Care Savings Account.
  • Dental Insurance Plan
  • Vision Insurance Plan
  • 9 Company Paid Holidays including the day after Thanksgiving.
  • Generous paid time off programs for vacation and sick days
  • Employee Assistance Plan with access to Talk Space Therapy
  • Family Medical Leave
  • Paid Parental Leave (4 weeks)
  • Maternity benefits utilizing company paid STD, plus Parental Leave (4 weeks) to provide time for recovery, baby bonding, and enjoying your family time.
  • Bereavement Leave
  • 401(k) Retirement Plan with a generous match per pay period
  • Student Loan Payment Match

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
B2B salesconsultative sellingsolution-based sellingsales trackingperformance analysisaccount managementnegotiationfinancial acumenbusiness acumentravel technology
Soft skills
client relationship buildingcommunicationpresentationinfluenceindependent worktime managementproblem-solvinginterpersonal skillsself-drivenleadership
Certifications
college degreesales certifications