Relocation Consultant, Japanese Bilingual

Cornerstone Staffing Solutions, Inc.

Relocation Consultant helping Japanese-speaking clients throughout their housing journey in the US. Coordinating tenancy-related matters and supporting clients with their relocation needs.

Posted 6/9/2026part-timeHouston • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $22 per hourWebsite

About the role

Key responsibilities & impact

Provide high-quality, front-line support to Japanese-speaking clients
Act as a trusted point of contact for all tenancy-related matters
Partner closely with internal teams to ensure efficient service delivery
Respond promptly to client inquiries in both Japanese and English
Coordinate with internal teams and external partners to resolve client issues
Provide guidance and support to clients throughout the lease lifecycle
Maintain accurate and up-to-date records of client and contract data
Monitor key timelines such as lease expirations and proactively follow up
Prepare and review documents, including lease summaries and client communications
Ensure compliance with company policies and applicable local regulations
Identify and escalate complex issues in a timely manner
Contribute to continuous improvement of processes and client experience

Requirements

What you’ll need

Fluency in Japanese and business-level English (both verbal and written)
Excellent communication and customer service skills
Bachelor's degree or equivalent experience
Proficiency in Microsoft Office applications (Excel, Word, Outlook, PowerPoint)
Strong organizational and multitasking abilities in a fast-paced environment
Attention to detail and ability to manage multiple priorities
Experience in real estate, relocation, or service industries preferred, but not required.

Benefits

Comp & perks

Health insurance eligibility for employees working 30+ hours per week
Paid sick leave for all employees
Flexible work arrangements based on mutual agreement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Microsoft OfficeExcelWordOutlookPowerPoint

Soft Skills

communication skillscustomer service skillsorganizational abilitiesmultitasking abilitiesattention to detail

Certifications

Bachelor's degree