Field Service Technician

Cornerstone Building Brands

Field Service Technician repairing and replacing windows and doors for Cornerstone Building Brands, a North American exterior-building-products manufacturer. Handling inspections, customer service calls, inventory, and technical field feedback.

Posted 8/13/2026full-timeRemote • Texas • 🇺🇸 United StatesSeniorLead💰 $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in field repairs, glass replacements, and operational adjustments, with a strong understanding of window types and materials. Proficient in documenting service requests and communicating effectively with customers and dealers.

Highest-signal resume keywords

Field RepairsWindow InstallationGlass ReplacementCustomer ServiceSafety Protocols

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

General Construction ExperienceFenestration Manufacturing ExperienceKnowledge of Window TypesUnderstanding of Building CodesAbility to Climb LaddersPhysical FitnessHand-Eye Coordination

Soft Skills

Good Written SkillsGood Communication Skills

Tools & Technologies

Glass CuttersDrillsSealantsPry BarsCaulk GunsPower ToolsCRM Systems

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Building Material InstallationWindow MaterialsOperational AdjustmentsService RequestsSafety Equipment

About the role

Key responsibilities & impact

Complete all service requests in the assigned territory
Perform field repairs, glass replacements, operational adjustments, and repairs
Conduct field evaluations and inspections
Document work performed for each service call
Review daily appointments with the Service Scheduler for efficient routing
Confirm appointments with customers before arrival
Provide feedback on complete and incomplete service requests
Document requirements for follow-up appointments
Provide technical feedback on product performance and deficiencies
Document operational and design deficiencies gathered in the field
Recommend product modifications
Operate the company vehicle courteously and safely
Maintain parts inventory in the assigned service vehicle
Monitor and restock parts and materials
Communicate with dealers about service issue status and liaise with Insulate and end users

Requirements

What you’ll need

High school diploma or equivalent
1–2 years of general construction or building material installation experience preferred
1–2 years of fenestration manufacturing or installation experience preferred
Knowledge of different window types and how to repair or replace them
Familiarity with glass cutters, drills, sealants, pry bars, caulk guns, and power tools
Knowledge of window materials including wood, vinyl, aluminum, and glass types
Good written skills
Basic computer and CRM systems use required
Ability to climb ladders and lift up to 35 pounds regularly
Physical fitness, comfort with heights, and good hand-eye coordination
Awareness of safety protocols for glass handling, working at heights, and protective equipment
Understanding of building codes and regulations for window installation and repairs
Ability to operate a company vehicle safely and within local laws
Good communication and customer service skills
Valid driver’s license and clean driving record required
Must be at least 18 years of age

Benefits

Comp & perks

Work vehicle provided by CBB
Mobile phone provided
Healthcare benefits starting on your first day of work
Competitive pay
Inclusive, collaborative environment
Professional development opportunities
Tuition reimbursement
Generous PTO
Employee discount programs
Medical, dental and vision benefits starting day 1
Paid holidays
FSA
Life insurance
LTD
STD
401k
EAP
Training
Professional development