Field Service Technician, Windows and Doors

Cornerstone Building Brands

Field Service Technician performing advanced diagnostics and repairs on windows and doors. Requires technical knowledge in fenestration and installation practices with customer service focus.

Posted 6/2/2026full-timeRemote • Sauk Rapids • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $25 per hourWebsite

About the role

Key responsibilities & impact

performing advanced field diagnostics, repairs, and installations of windows and doors
strong technical knowledge of window and door systems, materials, and installation practices
leading multi-technician jobs
conducting water tests
handling escalated warranty concerns
basic repairs, inspections, safety compliance, inventory, vehicle operation, and customer service
demonstrating expertise in multiple window types (single-hung, double-hung, casement, sliding) and door systems, including repair and replacement techniques
working with different window and door materials (wood, vinyl, aluminum, and various glass types) with proper techniques and care
utilizing a range of tools with proficiency and accuracy
performing diagnostics and providing technical support via phone and email
organizing and coordinating jobs requiring two or more technicians
maintaining strong relationships with customers and sales teams by providing clear communication, accurate documentation, and dependable service

Requirements

What you’ll need

3–5 years of general construction or building material installation experience preferred
3–5 years of fenestration manufacturing or installation experience preferred
High School Diploma or equivalent required; AAMA Installation Training certification preferred
Valid driver’s license with ability to successfully clear an MVR check
Proficiency with hand and power tools
Ability to complete advanced diagnostics, repairs, and documentation; detail-oriented with the ability to complete advanced repairs accurately
Strong understanding of installation practices for windows and doors
Verbal and written communication skills, including the ability to write professional emails, reports, and documentation
Strong organizational skills to manage multi-technician jobs; ability to prioritize tasks and manage time effectively
Excellent customer service and escalation management skills
Physical stamina and dexterity; ability to lift and carry up to 50 lbs consistently, climb ladders, and work at heights

Benefits

Comp & perks

medical, dental, vision benefits starting day 1
401k
PTO
paid holidays
FSA
life insurance
LTD
STD
EAP
discount programs
tuition reimbursement
training
professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

advanced diagnosticsrepairsinstallationswindow systemsdoor systemswater testssafety complianceinventory managementcustomer serviceinstallation practices

Soft Skills

leadershipcommunicationorganizational skillsdetail-orientedcustomer serviceescalation managementtime managementrelationship management

Certifications

High School DiplomaAAMA Installation Training certificationvalid driver's license